Defect: Alta Motors (Alta) is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles. The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.
Consequence: A motorcycle stall can increase the risk of a crash.
Remedy: Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018. Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
5 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
2
AIR BAGS
1
LANE DEPARTURE
1
POWER TRAIN
1
STRUCTURE
1
10189242
Date: 2018-01-08. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
Through our ongoing testing we determined that a small amount of Alta Redshift 5.8 Battery packs was produced with a potentially faulty component. While there is no safety risk, if this component was to fail, there is a small chance the Redshift might become inoperable. A Redshift with this faulty c
10189240
Date: 2017-12-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
With data from field testing we found that the small wiring harness that connects the Charge Port connector (where the charger?s plug is inserted into the bike) and the Direct Current Charge Port (DCCP) might have the ability to wick water from the Charge Port connector down to the DCCP. In this cas
10189239
Date: 2017-10-05. Type: Service Bulletin/Repair Instructions. Systems: LANE DEPARTURE, POWER TRAIN.
Through our ongoing testing we have determined that a small amount of Alta Redshift 5.8 Battery packs were produced in such a way that an individual connection between cells might fail. If this failure happens, a loss of overall charge and overall power might be noticed. The machine wouldn?t neces
10189241
Date: 2017-10-05. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Skidframe Inspection
10189238
Date: 2014-10-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Through ongoing testing, Alta has discovered that off-bike chargers shipped with 2017 Redshift MX (VINs below) can exceed the current rating of a standard 15A 120VAC outlet as found in many homes. Exceeding the current rating of the outlet may cause the building wiring or plug to overheat, potentia
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.