The Used Car Index

2021 BMW 228I problems

NHTSA lists 8 complaints for the 2021 BMW 228I, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as BMW 228I.

At a glance

Complaints
8
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
21,537
Investigations
0
Open investigations
0
Manufacturer communications
99

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM225.0%
EXTERIOR LIGHTING225.0%
SERVICE BRAKES225.0%
ENGINE112.5%
FORWARD COLLISION AVOIDANCE112.5%
FUEL/PROPULSION SYSTEM112.5%
LANE DEPARTURE112.5%
POWER TRAIN112.5%
VISIBILITY112.5%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
LANE DEPARTUREASSIST1
VISIBILITYSUN/MOON ROOF ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure337.5%0.95
electrical electronic112.5%1.00
fire or overheating112.5%0.93
loss of control112.5%0.73
noise or comfort112.5%0.93
unclear112.5%1.00
Severities
LabelCountShare of taggedMean confidence
moderate675.0%0.74
low112.5%0.95
none112.5%1.00

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 8 tagged complaints of 8 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

23V584000

Date: 2023-08-16. Systems: ELECTRICAL SYSTEM, SEAT BELTS.

Defect: BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with the requirements of (excerpt)

Consequence: An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash. (excerpt)

Remedy: Dealers will update the receiver audio module software, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

21V554000

Date: 2021-07-21. Systems: SEAT BELTS.

Defect: BMW of North America, LLC (BMW) is recalling certain 2021 2 Series (230i, 230i xDrive, M240i, M240i xDrive), 330e, 330e Xdrive, 4 Series Coupe (430i, 430i xDrive, M440i xDrive) M4 Coupe, M4 Competition Coupe, BMW 4 Series Convertible (430i, M440i), BMW X1 sDrive28i, xDrive28i, 2 Series Gran Coupe (228i, 228i xDrive, M235i xDrive), M2 Competition Coupe, 330i, 330i xDrive, M340i, M340i xDrive, M3, M (excerpt)

Consequence: During a crash, a seat belt retractor that does not function as intended increases the risk of injury. (excerpt)

Remedy: Dealers will inspect the seat belt retractors (including the seat belts) and, if necessary, replace the retractors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417; 1-866-825-1525 (MINI); 1-877-877-3735 (Rolls Royce); and 1-888-270-9371 (Toyota). (excerpt)

Do not drive: No. Park outside: No.

21V091000

Date: 2021-02-18. Systems: VISIBILITY.

Defect: BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-operat (excerpt)

Consequence: If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury. (excerpt)

Remedy: BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

99 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT47
ELECTRICAL SYSTEM32
STRUCTURE12
STEERING8
ENGINE AND ENGINE COOLING7
EXTERIOR LIGHTING6
EQUIPMENT ADAPTIVE/MOBILITY5
SEATS5

11032730

Date: 2026-05-05. Type: Warranty Program/Extension. Systems: ENGINE.

The EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service date.

10249435

Date: 2024-01-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Customer complains of a musty odor or damp front footwell carpet.

10249027

Date: 2024-01-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle A A?A A A A discharged batteryA A?A A A A compl

10249018

Date: 2024-01-08. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

At low outside temperatures (below 40 degrees F) and slow driving speeds (i.e. when parking, maneuvering)with a large steering angle, the front end can be slightly axially misaligned. This can be felt (jerking)/ heard via an acoustic acknowledgement (clunk) as seen at the 11 second mark of the vide

10249032

Date: 2024-01-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

The Central Information Display goes black intermittently due to resets of the Head Unit (HU-H3). FaultB7F8F9 A A A A A A A A?A A A A A A A A A A A A A A A A A A A A A A A A?A A A A A A A A A A A A A A A A HU-H: ResetA A A A A A A A?A A A A A A A A A A A A A A A A will be stored in the HU-H3.

10245376

Date: 2023-11-16. Type: Service Bulletin/Repair Instructions. Systems: STEERING.

The steering wheel heating takes a long time to achieve the desired temperature.

10245365

Date: 2023-11-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.

PRESSURE CONTROL VALVE (PCV) EXTENDED LTD WTY 15 YEARS/150,000 MILES

10245372

Date: 2023-11-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

The paint finish on the door jamb (above the door striker) is scratched due to the inner door cavity window seal.

10242874

Date: 2023-09-11. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H4) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to co

10242694

Date: 2023-08-01. Type: Service Bulletin/Repair Instructions. Systems: SEATS.

?The front seat will not calibrate/initialize, and the stored faults cannot be deleted.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
228I8

Same model, other years

All model years | All BMW models

Other BMW models, 2021

Sources

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