The Used Car Index

2019 BMW C 400 X problems

NHTSA lists 1 complaints for the 2019 BMW C 400 X, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as BMW C 400 X.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
5,938
Investigations
0
Open investigations
0
Manufacturer communications
10

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
SERVICE BRAKES1100.0%
VEHICLE SPEED CONTROL1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure1100.0%0.37
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.94

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

20V083000

Date: 2020-02-13. Systems: VEHICLE SPEED CONTROL.

Defect: BMW of North America, LLC (BMW) is recalling certain 2019 C400X scooters. Water may collect in the throttle cable, which can freeze in cold temperatures, resulting in a stuck throttle.

Consequence: If the throttle sticks open, there would be an increased risk of a crash.

Remedy: BMW will replace the throttle cable with an improved version, free of charge. The recall began August 19, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

19V593000

Date: 2019-08-14. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: BMW of North America, LLC (BMW) is recalling certain 2019 C 400 X, 2018-2020 G 310 GS, and 2017-2020 G 310 R scooters and motorcycles. The front and rear brake caliper pistons may corrode, possibly causing the piston to stick or drag in the caliper bore.

Consequence: A sticking or dragging brake could affect braking performance, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the front and rear brake calipers, free of charge. The recall began March 13, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

10 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM3
SEATS3
STRUCTURE3
BACK OVER PREVENTION1
UNKNOWN OR OTHER1

11028203

Date: 2026-01-30. Type: Other. Systems: STRUCTURE.

Return Bump Stop

10249027

Date: 2024-01-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased demands being placed on the battery. This document covers important information for the dealer on how to handle A A?A A A A discharged batteryA A?A A A A compl

10227577

Date: 2022-10-01. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

The body seam on the rear upper left of the body may not have been completely sealed, causing a water leak.

10227578

Date: 2022-10-01. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

The body seam on the rear upper left of the body may not have been completely sealed, causing a water leak.

10227579

Date: 2022-10-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.

The Sirius(r) Satellite Radio is inoperative.

10227580

Date: 2022-10-01. Type: Service Bulletin/Repair Instructions. Systems: BACK OVER PREVENTION.

The options in the Reversing Assist Camera menu are greyed out and cannot be adjusted.

10201170

Date: 2021-07-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

When diagnosing fault codes (0x3A13D7, 0x3A13D9), technicians erroneously condemn the electronic throttle grip, which analyses show is rarely the culprit.

10165252

Date: 2019-08-01. Type: Service Bulletin/Repair Instructions. Systems: SEATS.

Seat catch (striker) fits improperly in the seat lock.

10165275

Date: 2019-08-01. Type: Service Bulletin/Repair Instructions. Systems: SEATS.

Seat catch (striker) fits improperly in the seat lock.

10161589

Date: 2019-05-01. Type: Service Bulletin/Repair Instructions. Systems: SEATS.

As a part of the ongoing quality analysis, BMW Motorrad has found that the seat does not fulfill the requirements with respect to waterproofness, whereby water can penetrate into the helmet holder.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
C 400 X1

Same model, other years

All model years | All BMW models

Other BMW models, 2019

Sources

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