NHTSA lists 1 complaints for the 2021 BMW X5 Hybrid, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as BMW X5 HYBRID.
At a glance
Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
258
Investigations
1
Open investigations
0
Manufacturer communications
23
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
ELECTRICAL SYSTEM
1
100.0%
Top subsystems
System
Subsystem
Complaints
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive50i, X5 M50i, X5 xDrive45e, 2021 X7 xDrive40i, X7 M50i, and XB7 vehicles. The head restraints on the second-row outer seats may be the incorrect type for the vehicle.
Consequence: In the event of a crash, the head restraints could detach, and increase the risk of injury.
Remedy: BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
DP22005
Opened: 2023-01-27. Closed: 2023-08-07.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele
The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.
The Radiator Grilles Lower Active Air Flap Assembly limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.
11003047
Date: 2024-06-19. Type: Other. Systems: POWER TRAIN.
Automatic Transmission Return
10252135
Date: 2024-03-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
After performing a BMW Remote Software Upgrade (RSU), the functionality of the Comfort Access andPassive Go/Exit features may be reduced. Also, one or more of the following error memory entries below may be stored in the Basic Central Platform(BCP) module. 80424A Remote control receiver at the fro
10252029
Date: 2024-03-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This Informational Bulletin is intended as a guided work-through process to address customer charging complaints. The step-by-step guide will help walk you through the A A?A A A A basicA A?A A A A procedure to test the charger/infrastructure when the vehicle does not charge, either at a: Home cha
10252031
Date: 2024-03-14. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
One or more of the LED daytime running lights are dim or discolored.
10252033
Date: 2024-03-14. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots.
10252038
Date: 2024-03-04. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
Check Control message (CCM) indicates: (ID 213): Stop, exercising due care. Voltage supply The Service Engine Soon light is on with the following DME Fault Code: 21B209 - Starter alternator / belt for 48V system (OSA_RIEMEN_RISS): Belt betweenCombustion engine and starter generator torn And/or o
10252039
Date: 2024-03-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This Informational Bulletin is intended as a guided work through process to address BEV/PHEV charging issues. The step-by-step guide will help walk you through the correct A A A A?A A A A A A A A basicA A A A?A A A A A A A A steps that should be followed when addressing and diagnosing battery el
10250365
Date: 2024-02-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to nocommunication to the HV charge socket electronics.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.