The Used Car Index

2020 BMW X7 problems

NHTSA lists 54 complaints for the 2020 BMW X7, 2 of them mention a crash and 3 mention a fire. 2 complaints mention an injury, with 3 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as BMW X7.

At a glance

Complaints
54
With crash
2
With fire
3
With injury (complaints)
2
Injuries
3
Deaths
0
Recalls
12
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
257,473
Investigations
0
Open investigations
0
Manufacturer communications
360

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN1527.8%
ENGINE1324.1%
ELECTRICAL SYSTEM1222.2%
UNKNOWN OR OTHER1018.5%
SEATS59.3%
STEERING59.3%
SUSPENSION59.3%
ENGINE AND ENGINE COOLING35.6%
SERVICE BRAKES35.6%
STRUCTURE35.6%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY3
BACK OVER PREVENTIONREARVIEW SYSTEM BRAKING1
ENGINE AND ENGINE COOLINGENGINE1
FORWARD COLLISION AVOIDANCEADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
FORWARD COLLISION AVOIDANCEWARNINGS1
LANE DEPARTUREBLIND SPOT DETECTION1
SEATSMID/REAR ASSEMBLY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure2138.9%0.87
electrical electronic1527.8%0.78
loss of control814.8%0.79
noise or comfort35.6%0.76
fire or overheating23.7%1.00
fluid or fuel leak23.7%0.83
restraint or airbag23.7%0.81
unclear11.9%1.00
Severities
LabelCountShare of taggedMean confidence
moderate3259.3%0.85
low1629.6%0.78
high59.3%0.86
critical11.9%0.97

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 54 tagged complaints of 54 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

12 recalls. Showing the latest 10 of 12.

25V644000

Date: 2025-09-25. Systems: ELECTRICAL SYSTEM.

Defect: BMW of North America, LLC (BMW) is recalling certain 2020 340I, X6, 2020-2025 840I, 2020-2022 740LI, 2019-2020 X7, and X5 vehicles. After repeated attempts, the starter motor may overheat from an electrical overload. (excerpt)

Consequence: An overheated starter motor can ignite nearby combustible material in the engine compartment, increasing the risk of a fire. (excerpt)

Remedy: Dealers will replace the engine starter, free of charge. This recall includes vehicles repaired under recall 24V576 and those owners will need to have their vehicle repaired again. Owner notification letters were mailed February 9, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November (excerpt)

Do not drive: No. Park outside: No.

24V576000

Date: 2024-08-01. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING.

Defect: BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical ov (excerpt)

Consequence: A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire. (excerpt)

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

22V670000

Date: 2022-09-07. Systems: SEATS.

Defect: BMW of North America, LLC (BMW) is recalling certain 2019-2022 BMW X7 xDrive40i, X7 Drive50i, X7 M50i vehicles with third-row seats. One or more of the compression springs that lock the backrest may not have been installed properly, and could dislodge or detach.

Consequence: In a crash, the seat backrest may not fully lock, increasing the risk of injury.

Remedy: Dealers will inspect the third-row seat and, if necessary, remove and reinstall improperly installed compression springs, and reinstall any missing springs, free of charge. Owner notification letters were mailed November 4, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

22V267000

Date: 2022-04-20. Systems: VISIBILITY.

Defect: BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be pr (excerpt)

Consequence: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury. (excerpt)

Remedy: Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

21V096000

Date: 2021-02-19. Systems: BACK OVER PREVENTION.

Defect: BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, (excerpt)

Consequence: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury. (excerpt)

Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

21V062000

Date: 2021-02-10. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coup (excerpt)

Consequence: A loss of ABS and a reduction in braking assistance can increase the risk of a crash. (excerpt)

Remedy: BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

20V678000

Date: 2020-11-04. Systems: SUSPENSION.

Defect: BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.

Consequence: If the weld between the front axle support and the right front control arm bearing bracket separates, vehicle handling and control may be affected, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the front axle support, free of charge. The recall began December 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

20V528000

Date: 2020-09-01. Systems: EXTERIOR LIGHTING.

Defect: BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associat (excerpt)

Consequence: Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash. (excerpt)

Remedy: BMW will notify owners, and dealers will inspect the headlamps and, if necessary, replace them, free of charge. The recall began October 30, 2020. Owners may contact BMW customer service at 1-800-525-7417. (excerpt)

Do not drive: No. Park outside: No.

20V465000

Date: 2020-08-07. Systems: ELECTRICAL SYSTEM, POWER TRAIN.

Defect: BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive 40i, X5 xDrive 40i and one X7 xDrive 40i vehicle. The starter motor may have an extra bolt that could potentially fall into the transmission housing and cause an engine stall. (excerpt)

Consequence: An engine stall increases the risk of a crash. (excerpt)

Remedy: BMW will notify owners, and dealers will inspect the starter motor for the extra bolt, removing it if necessary. Dealers will also inspect the starter for damage, and check if the bolt has fallen into the transmission housing, replacing any damaged parts as necessary. All repairs will be performed free of charge. The recall began on October 2, 2020. Owners may contact BMW customer service at 1 (excerpt)

Do not drive: No. Park outside: No.

20V052000

Date: 2020-01-30. Systems: EXTERIOR LIGHTING.

Defect: BMW of North America, LLC (BMW) is recalling certain 2020 X7 xDrive40i and X7 xDrive50i vehicles. The rear reflex reflectors may not reflect an adequate amount of light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: An inadequate amount of reflected light will decrease the vehicle's visibility to other drivers, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace both rear reflex reflectors, free of charge. The recall began March 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

360 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM119
EQUIPMENT110
STRUCTURE42
SEATS37
ENGINE AND ENGINE COOLING34
VISIBILITY28
STEERING17
EXTERIOR LIGHTING16

11036453

Date: 2026-08-28. Type: Other. Systems: STRUCTURE.

BMW Notice of the Courta s Final Approval for Shark-Fin Antenna Settlement (X3, X4, X5, X6, X7)

11036388

Date: 2026-08-25. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Rear Roof Antenna Shark Fin Cover Sealing Issue

11035499

Date: 2026-07-28. Type: Warranty Program/Extension. Systems: ENGINE.

The NVLD modules limited warranty for defects in materials and/or workmanship has been extended to 15 years / 150,000 miles as determined from the vehicles original in-service / first delivery date.

11035500

Date: 2026-07-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.

The manual starting of electronic engine oil level measurement from inside the vehicle, usually afterperforming an engine oil service task, is inoperative or it may lock up at between a 15% to 30% completionrate.

11035408

Date: 2026-07-10. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services(remote engine start, lock/unlock/climate conditioning) will not be able to reactivate the TCB2. Due to this issue, Remote Services will not function in the vehicle when parked and locked.

11035497

Date: 2026-06-29. Type: Warranty Program/Extension. Systems: ENGINE.

The EVAP systems purge (vent) valve limited warranty for defects in materials and / or workmanship has been extended to 15 years / 150,000 miles as determined from the original first in-service / delivery date.

11033030

Date: 2026-05-21. Type: Warranty Program/Extension. Systems: STRUCTURE.

SHARK FIN ROOF ANTENNA SEALING SETTLEMENT Extended Warranty

11033033

Date: 2026-05-19. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.

A check control message (CCM) for the restraint system (Air bag) appears. In the instrument cluster, the redair bag warning light lights up permanently. One of the following fault codes is stored in the ACSM (air bag control unit): 930949 - Knee airbag, driver: Short circuit to negative terminal 930

11032731

Date: 2026-05-06. Type: Warranty Program/Extension. Systems: ENGINE.

The EVAP systems purge (vent) valve limited warranty for defects in materials or workmanship has been extended to 15 years / 150,000 miles as determined from the original in-service date.

11032741

Date: 2026-05-04. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

The center console and front cup holder get noticeably too warm to the touch on long journeys with the interior "Heating on".

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
X754

Same model, other years

All model years | All BMW models

Other BMW models, 2020

Sources

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