Defect: General Motors LLC (GM) is recalling certain 2023-2024 BrightDrop Zevo 600 and 2024 Zevo 400 vehicles. The steering shaft may have been damaged during vehicle assembly and cause the steering to lock up.
Consequence: Steering lock up increases the risk of a crash.
Remedy: Dealers will replace the lower intermediate shaft, free of charge. Owner notification letters were mailed March 28, 2025. GM's number for this recall is N252495400.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
265 manufacturer communications.
Communications by system
System
Count
UNKNOWN OR OTHER
145
ELECTRICAL SYSTEM
81
FUEL/PROPULSION SYSTEM
41
EQUIPMENT
14
STRUCTURE
12
POWER TRAIN
7
ENGINE
6
WHEELS
6
11038132
Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to dealers a procedure to reset the radio.
11038136
Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.
11037555
Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
11037253
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
11036690
Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to the technicians a diagnostic tip if a technician loses communication with the image processor #2 and how to restore communication
11036709
Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagn
11036400
Date: 2026-08-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagn
11036308
Date: 2026-08-20. Type: Service Campaign. Systems: POWER TRAIN.
Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the rear electric drive transmission module.
11036392
Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues
11036219
Date: 2026-08-12. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagn
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.