The Used Car Index

2023 Cadillac CT5 problems

NHTSA lists 13 complaints for the 2023 Cadillac CT5, 3 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 2 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CADILLAC CT5.

At a glance

Complaints
13
With crash
3
With fire
0
With injury (complaints)
2
Injuries
2
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
740,108
Investigations
0
Open investigations
0
Manufacturer communications
517

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN538.5%
TIRES215.4%
AIR BAGS17.7%
ELECTRICAL SYSTEM17.7%
FORWARD COLLISION AVOIDANCE17.7%
FUEL/PROPULSION SYSTEM17.7%
LANE DEPARTURE17.7%
STEERING17.7%
STRUCTURE17.7%
SUSPENSION17.7%
Top subsystems
SystemSubsystemComplaints
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING1
LANE DEPARTUREWARNING1
STEERINGHYDRAULIC POWER ASSIST1
STRUCTUREBODY1
TIRESPRESSURE MONITORING AND REGULATING SYSTEMS1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure646.2%0.88
electrical electronic323.1%1.00
loss of control323.1%0.89
restraint or airbag17.7%0.95
Severities
LabelCountShare of taggedMean confidence
moderate861.5%0.78
high323.1%0.91
low215.4%0.85

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 13 tagged complaints of 13 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

22V903000

Date: 2022-12-08. Systems: EXTERIOR LIGHTING.

Defect: General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal M (excerpt)

Consequence: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash. (excerpt)

Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands prev (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

517 manufacturer communications.

Communications by system
SystemCount
UNKNOWN OR OTHER152
ELECTRICAL SYSTEM131
EQUIPMENT94
ENGINE AND ENGINE COOLING65
POWER TRAIN56
ENGINE54
WHEELS29
SEATS15

11038132

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealers a procedure to reset the radio.

11038136

Date: 2026-09-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information is for technicians that may see DTCs that are history and should not perform any part replacements. They should follow the notes mentioned prior to anything being replaced.

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037319

Date: 2026-09-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI advises of a procedure for a Service Door Latch System message with No Related DTCs

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11036392

Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to dealer to perform a MEC reset for wireless projection issues

11035693

Date: 2026-07-28. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is currently investigating.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11034769

Date: 2026-06-23. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

11033150

Date: 2026-05-27. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
CT513

Same model, other years

All model years | All Cadillac models

Other Cadillac models, 2023

Sources

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