The Used Car Index

2004 Cadillac Deville problems

NHTSA lists 167 complaints for the 2004 Cadillac Deville, 13 of them mention a crash and 4 mention a fire. 12 complaints mention an injury, with 14 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as CADILLAC DEVILLE.

At a glance

Complaints
167
With crash
13
With fire
4
With injury (complaints)
12
Injuries
14
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
3,141,731
Investigations
0
Open investigations
0
Manufacturer communications
469

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM4728.1%
STEERING3621.6%
VISIBILITY3018.0%
AIR BAGS2515.0%
ENGINE1710.2%
POWER TRAIN63.6%
ENGINE AND ENGINE COOLING53.0%
SERVICE BRAKES53.0%
UNKNOWN OR OTHER53.0%
ELECTRONIC STABILITY CONTROL (ESC)31.8%
Top subsystems
SystemSubsystemComplaints
VISIBILITYPOWER WINDOW DEVICES AND CONTROLS20
ELECTRICAL SYSTEMIGNITION3
ENGINE AND ENGINE COOLINGENGINE3
ELECTRICAL SYSTEMINSTRUMENT CLUSTER/PANEL2
EXTERIOR LIGHTINGTURN SIGNAL2
POWER TRAINAUTOMATIC TRANSMISSION2
STRUCTUREBODY2
VEHICLE SPEED CONTROLCRUISE CONTROL2
AIR BAGSFRONTAL1
AIR BAGSSIDE/WINDOW1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

1 recalls.

14V355000

Date: 2014-06-23. Systems: ELECTRICAL SYSTEM.

Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-201 (excerpt)

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash. (excerpt)

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

469 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT193
ELECTRICAL SYSTEM92
ENGINE AND ENGINE COOLING71
EQUIPMENT ADAPTIVE/MOBILITY31
ENGINE22
STRUCTURE21
WHEELS18
POWER TRAIN16

11020816

Date: 2025-07-18. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11014455

Date: 2025-02-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to

11009156

Date: 2024-10-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester A and Vehicle Data Recorder tools, giving website address and st

11007743

Date: 2024-09-12. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and ven

11007744

Date: 2024-09-12. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and ven

11007208

Date: 2024-09-06. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician s

11006621

Date: 2024-08-26. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is com

11006421

Date: 2024-07-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions durin

11004761

Date: 2024-06-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, FUEL/PROPULSION SYSTEM.

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

11004557

Date: 2024-06-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
DEVILLE167

Same model, other years

All model years | All Cadillac models

Other Cadillac models, 2004

Sources

Get this record as JSON

The free rate-limited demo needs no key.

curl "https://api.theusedcarindex.com/v1/demo/vehicle_risk?make=Cadillac&model=Deville&year=2004"

Paid endpoint: https://api.theusedcarindex.com/v1/vehicle_risk. MCP endpoint: https://api.theusedcarindex.com/mcp.