The Used Car Index

2019 Cadillac XTS problems

NHTSA lists 5 complaints for the 2019 Cadillac XTS, 1 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CADILLAC XTS.

At a glance

Complaints
5
With crash
1
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
210,628
Investigations
0
Open investigations
0
Manufacturer communications
682

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
AIR BAGS120.0%
ENGINE120.0%
POWER TRAIN120.0%
SEATS120.0%
SERVICE BRAKES120.0%
TIRES120.0%
UNKNOWN OR OTHER120.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure240.0%0.84
loss of control120.0%0.92
restraint or airbag120.0%0.51
visibility or lighting120.0%0.90
Severities
LabelCountShare of taggedMean confidence
moderate5100.0%0.77

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 5 tagged complaints of 5 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

2 recalls.

18V899000

Date: 2018-12-19. Systems: SEAT BELTS.

Defect: General Motors LLC (GM) is recalling certain 2019 Cadillac XTS vehicles. The front seat belt buckles may be missing a rivet that secures the buckle head to the cable mounting strap.

Consequence: If the securing rivet is missing, the buckle may separate from the cable mounting strap in the event of a crash, preventing the occupant from being properly restrained, thereby increasing the risk of injury.

Remedy: GM will notify owners, and dealers will inspect the front seat buckle assemblies, replacing them if the rivets are missing, free of charge. The recall began February 7, 2019. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N182204040.

Do not drive: No. Park outside: No.

18V576000

Date: 2018-08-30. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Consequence: A reduction of braking performance can increase the risk of a crash.

Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

682 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT236
ELECTRICAL SYSTEM113
ENGINE AND ENGINE COOLING102
UNKNOWN OR OTHER85
ENGINE69
POWER TRAIN62
EQUIPMENT ADAPTIVE/MOBILITY37
WHEELS37

11037555

Date: 2026-09-26. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.

11037253

Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11035340

Date: 2026-07-21. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

PI to help diagnose A/C concern

11030974

Date: 2026-04-01. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

11030091

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11030092

Date: 2026-03-09. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

11029950

Date: 2026-03-02. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC'ss

11027697

Date: 2026-01-16. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary information communicates to the field on how to diagnosis a GPS issue with the Telematic module with no DTC's

11027601

Date: 2026-01-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

11025755

Date: 2025-11-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customera s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
XTS5

Same model, other years

All model years | All Cadillac models

Other Cadillac models, 2019

Sources

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