The Used Car Index

2002 Chrysler Sebring problems

NHTSA lists 210 complaints for the 2002 Chrysler Sebring, 17 of them mention a crash and 4 mention a fire. 11 complaints mention an injury, with 15 injuries and 2 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as CHRYSLER SEBRING.

At a glance

Complaints
210
With crash
17
With fire
4
With injury (complaints)
11
Injuries
15
Deaths
2
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
443,442
Investigations
1
Open investigations
0
Manufacturer communications
84

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ENGINE AND ENGINE COOLING4822.9%
SUSPENSION3717.6%
POWER TRAIN2813.3%
STEERING2210.5%
AIR BAGS167.6%
ELECTRICAL SYSTEM157.1%
WHEELS136.2%
SERVICE BRAKES, HYDRAULIC125.7%
STRUCTURE125.7%
ENGINE115.2%
Top subsystems
SystemSubsystemComplaints
ENGINE AND ENGINE COOLINGENGINE21
POWER TRAINAUTOMATIC TRANSMISSION21
SUSPENSIONREAR14
SUSPENSIONFRONT10
STEERINGRACK AND PINION7
STRUCTUREBODY7
WHEELSRIM7
AIR BAGSFRONTAL5
ENGINE AND ENGINE COOLINGCOOLING SYSTEM4
SERVICE BRAKES, HYDRAULICFOUNDATION COMPONENTS3

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

See new recalls and investigations this week.

2 recalls.

16V401000

Date: 2016-06-03. Systems: AIR BAGS.

Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2001-2002 Chrysler Sebring and Dodge Stratus vehicles, equipped with beige interiors. The affected vehicles were previously repaired for a recall issue using an incorrect part. The incorrect part may not prevent the passenger side sun visor from detaching if the passenger frontal air bag deploys and the passenger side s (excerpt)

Consequence: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury. (excerpt)

Remedy: Chrysler will notify the affected owners. Dealers will install the correct tether strap to retain the passenger sun visor, free of charge. The recall began July 26, 2016, owners will be sent a second email when parts are available. Owners may contact Chrysler customer service at 1-800-853-1403. (excerpt)

Do not drive: No. Park outside: No.

15V338000

Date: 2015-06-02. Systems: AIR BAGS.

Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000, to March 18, 2005, 2001-2005 Chrysler Sebring vehicles manufactured April 17, 2000, to February 21, 2005, and 2001-2005 Dodge Stratus vehicles manufactured April 17, 2000, to Februa (excerpt)

Consequence: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury. (excerpt)

Remedy: MMNA will notify their owners, and Chrysler will notify the Chrysler and Dodge owners. Dealers will install a tether strap to retain the passenger sun visor, free of charge. The recall began on July 20, 2015. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-15-005. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. (excerpt)

Do not drive: No. Park outside: No.

Investigations

1 investigations; 0 open.

PE02082

Opened: 2002-11-06. Closed: 2003-04-23.

SAFETY BELT CINCHING LATCH PLATE

THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS

Systems: SEAT BELTS.

Linked campaign numbers: None listed.

Manufacturer communications

84 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT21
ELECTRICAL SYSTEM18
STRUCTURE12
POWER TRAIN9
ENGINE AND ENGINE COOLING6
STEERING6
VISIBILITY6
UNKNOWN OR OTHER4

10221686

Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10229256

Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehicle, use the "AC" NIC level part and submit a part warranty.

10175743

Date: 2020-04-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Disinfectant Solution Recommended for COVID-19

10175735

Date: 2020-04-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10169245

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

10169247

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

10169249

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

10220097

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE.

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

10220099

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

10220101

Date: 2019-11-20. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SEBRING210

Same model, other years

All model years | All Chrysler models

Other Chrysler models, 2002

Sources

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