The Used Car Index

2012 Collins DH500 problems

No complaints are listed for the 2012 Collins DH500. NHTSA's API and bulk file list none in this build.

Data build 2026-10-07.

NHTSA lists this vehicle as COLLINS DH500.

At a glance

Complaints
0
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
2
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
598
Investigations
0
Open investigations
0
Manufacturer communications
2

Complaints per 100k sold unavailable. No sales source is available for this record.

Model-generated complaint tags: No complaints are listed for tagging.

Recalls

2 recalls.

14V452000

Date: 2014-07-23. Systems: FUEL SYSTEM, OTHER.

Defect: Collins Bus Corporation (Collins) is recalling certain model year 2012-2014 DH500, DH516, DH516WR, DE500, and DE516WR school buses manufactured May 18, 2012, to May 30, 2014. In the affected vehicles, the propane fuel line may rub on the third body mount bolt on the left rear of the frame rail possibly resulting in damage to the propane fuel line.

Consequence: Damage to the fuel line may cause a propane leak which may result in a vehicle stall, increasing the risk of a crash. Additionally, a propane leak in the presence of an ignition source may result in a fire.

Remedy: Collins will notify owners, and dealers will inspect and relocate the propane fuel line, free of charge. The recall began Spetember 23, 2014. Owners may contact Collins customer service at 1-800-533-1850.

Do not drive: No. Park outside: No.

12V345000

Date: 2012-07-19. Systems: FUEL SYSTEM, DIESEL, FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER.

Defect: Collins is recalling certain model year 2012 Collins, Corbeil, and Mid-Bus school bus and multi-function school activity buses, models SL400, SH400, DH400, DH416 with 139" wheel base and two-passenger seat set at 24, 25, 26, 27, or 28" hip to knee spacing and three-passenger seat set at 24, 25, or 26" hip to knee spacing and model year 2012 DH500 and DH516 with 159" wheel base and two-passenger se (excerpt)

Consequence: If the integrity of this hose is breached, fuel could spill. In the case of gasoline or diesel vehicle, fuel could spill during fueling operations or in the event of a crash, increasing the risk of a fire. In the case of a propane vehicle, propane gas could be released during fueling operations (check valves prevent release from the tanks) creating the risk of a fire during filling. (excerpt)

Remedy: Collins will notify owners, and dealers will repair the buses free of charge. The safety recall began on August 13, 2012. Owners may contact Collins at 1-800-533-1850. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

2 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM1
EXTERIOR LIGHTING1

10078903

Date: 2014-09-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

POSITIVE BATTERY CABLE ROUTING: THE POSTITVE BATTERY CABLE MAY HAVE BEEN ROUTED UNDER THE HEAR SHIELD. THIS IS LOCATED ON THE PASSENGER SIDE BETWEEN FRAME RAIL AND EXHAUST MANIFOLD HEAT SHIELD.

10079000

Date: 2014-04-17. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.

LIGHTED SIGN LED STRIPS : LIGHTED LED STRIP MAY EXPERIENCE CORROSION AT THE WIRE CONNECTION WHICH MAY CAUSE FAILURE.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
  • NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
DH5000

Same model, other years

All model years | All Collins models

Other Collins models, 2012

Sources

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