Defect: COLLINS IS RECALLING 559 MY 2007 THROUGH 2009 SCHOOL BUSES BUILT ON FORD E-350 AND E-450 CHASSIS FROM NOVEMBER 3, 2006 TO OCTOBER 1, 2009. THESE BUSES MAY HAVE BEEN PRODUCED WITH THE ABSENCE OF TWO BODY MOUNT BOLTS AND ASSOCIATED HARDWARE IN 2 OF THE BODY/CHASSIS MOUNTING LOCATIONS IMMEDIATELY BEHIND THE REAR AXLE.
Consequence: IF ANY OF THE BODY MOUNT BOLTS ARE MISSING THIS CONDITION WOULD NOT PROVIDE A STABLE CONNECTION OF THE BUS BODY TO THE BUS CHASSIS. IN THE EVENT OF A VEHICLE CRASH, THERE MAY BE AN INCREASED RISK OF PERSONAL INJURY TO THE VEHICLE OCCUPANTS.
Remedy: COLLINS WILL NOTIFY OWNERS AND INSPECT AND REPAIR THE BUSES IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 26, 2009. OWNERS MAY CONTACT COLLINS TOLL-FREE AT 1-800-533-1850.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
0 manufacturer communications.
Communications by system
System
Count
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.