NHTSA lists 1 complaints for the 2002 Crossroads Paradise Pointe, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as CROSSROADS PARADISE POINTE.
At a glance
Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
5,890
Investigations
0
Open investigations
0
Manufacturer communications
1
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
EQUIPMENT
1
100.0%
Top subsystems
System
Subsystem
Complaints
EQUIPMENT
RECREATIONAL VEHICLE/TRAILER
1
One complaint can name several systems, so shares can add to more than 100 percent.
Model-generated complaint tags: This model year has not been tagged.
Defect: CROSSROADS IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Consequence: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Remedy: CROSSROADS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 OR CROSSROADS AT 888-226-7496.
Defect: CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT. (excerpt)
Consequence: THIS COULD RESULT IN A FIRE. (excerpt)
Remedy: CROSSROADS RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND PROTECTIVE THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCH (excerpt)
Defect: CERTAIN TRAVEL AND FIFTH WHEEL TRAILERS HAVE IMPROPERLY INSTALLED FURNACE EXHAUST VENTS.
Consequence: IMPROPER INSTALLATION OR LACK OF THE FURNACE EXHAUST VENT WILL ALLOW THE EXHAUST FUMES, CONTAINING COMBUSTION PRODUCTS INCLUDING HIGH CONCENTRATIONS OF CARBON MONOXIDE GAS, TO ENTER INTO THE RECREATIONAL VEHICLE AND COULD RESULT IN INJURY OR DEATH TO OCCUPANTS OF THE TRAILER.
Remedy: OWNERS/DEALERS WILL INSPECT THE FURNACE EXHAUST VENT AND, IF NOT PROPERLY INSTALLED, THE DEALERS WILL REPAIR THE EXHAUST VENT FREE OF CHARGE. OWNERS ARE BEING INSTRUCTED NOT TO USE THE FURNACE UNTIL THE EXHAUST VENT HAS BEEN INSPECTED AND IS PROPERLY REPAIRED. THE RECALL BEGAN FEBRUARY 2, 2005. OWNERS MAY CONTACT CROSSROADS AT 260-593-2866.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
1 manufacturer communications.
Communications by system
System
Count
BACK OVER PREVENTION
1
SEATS
1
10198915
Date: 2016-03-21. Type: Service Bulletin/Repair Instructions. Systems: BACK OVER PREVENTION, SEATS.
The Detroit? special tools group has developed and released a robust NOx sensor socket, W470589060900. The socket will aid in the removal and installation of the NOx sensors.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.