The Used Car Index

2014 Crossroads Redwood problems

NHTSA lists 3 complaints for the 2014 Crossroads Redwood, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as CROSSROADS REDWOOD.

At a glance

Complaints
3
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,205,997
Investigations
0
Open investigations
0
Manufacturer communications
1

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
SUSPENSION133.3%
TIRES133.3%
WHEELS133.3%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure3100.0%1.00
Severities
LabelCountShare of taggedMean confidence
moderate3100.0%0.71

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 3 tagged complaints of 3 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

3 recalls.

17V755000

Date: 2017-11-22. Systems: EQUIPMENT.

Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from dischar (excerpt)

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 1 (excerpt)

Do not drive: No. Park outside: No.

14V134000

Date: 2014-03-20. Systems: EQUIPMENT.

Defect: Crossroads RV is recalling certain model year 2014 Redwood and Rushmore trailers manufactured between March 8, 2013, and February 27, 2014, equipped with certain Frigidaire KG-series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013, in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its (excerpt)

Consequence: If the microwave starts on its own and there are contents inside, a fire could result. (excerpt)

Remedy: Crossroads RV will notified owners, and dealers will repair the membrane/keypad component, free of charge. The recall began in May 2014. Owners may contact Crossroads at 1-855-226-7496. (excerpt)

Do not drive: No. Park outside: No.

13V372000

Date: 2013-08-20. Systems: EQUIPMENT.

Defect: Crossroads RV is recalling certain model year 2012-2014 Redwood recreational vehicles manufactured August 26, 2011, through August 14, 2013. While the vehicle is moving, shifting cargo may accidentally activate the switch used to deploy the power awning.

Consequence: The awning may unfurl unexpectedly increasing the risk of a crash.

Remedy: Crossroads RV will notify owners, and dealers will install a cover over the switches, free of charge. The recall began on October 7, 2013. Owners may contact Crossroads RV by email at "service@crossroadsrv.com," or by phone at 1-855-226-7496.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

1 manufacturer communications.

Communications by system
SystemCount
BACK OVER PREVENTION1
SEATS1

10198915

Date: 2016-03-21. Type: Service Bulletin/Repair Instructions. Systems: BACK OVER PREVENTION, SEATS.

The Detroit? special tools group has developed and released a robust NOx sensor socket, W470589060900. The socket will aid in the removal and installation of the NOx sensors.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
REDWOOD3

Same model, other years

All model years | All Crossroads models

Other Crossroads models, 2014

Sources

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