The Used Car Index

2016 Crossroads Sunset Trail problems

NHTSA lists 1 complaints for the 2016 Crossroads Sunset Trail, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as CROSSROADS SUNSET TRAIL.

At a glance

Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
1,205,997
Investigations
0
Open investigations
0
Manufacturer communications
0

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
UNKNOWN OR OTHER1100.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
fluid or fuel leak1100.0%0.93
Severities
LabelCountShare of taggedMean confidence
moderate1100.0%0.98

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

5 recalls.

17V755000

Date: 2017-11-22. Systems: EQUIPMENT.

Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from dischar (excerpt)

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 1 (excerpt)

Do not drive: No. Park outside: No.

16V409000

Date: 2016-06-08. Systems: EQUIPMENT.

Defect: DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016-2017 Hill Country and Sunset Trail recreational trailers manufactured May 13, 2015, to April 18, 2016 and equipped with an outside kitchen compartment. In the affected trailers, the inside range burners may be extinguished unintentionally when the outside kitchen compartment door is opened.

Consequence: With the burners extinguished, the propane may continue to flow, creating a build up of propane gas, which in the presence of an ignition source, can increase the risk of a fire and/or explosion.

Remedy: Crossroads has notified owners, and dealers will install a piece of trim to cover the air gap behind the inside range to the outside kitchen, free of charge. The recall began on June 9, 2016. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroad's number for this recall is 16-254.

Do not drive: No. Park outside: No.

15V582000

Date: 2015-09-22. Systems: EQUIPMENT.

Defect: DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2015-2016 Sunset Trail trailers manufactured November 14, 2014, to September 1, 2015. The affected trailers are equipped with kitchen ranges that were installed without a panel to isolate the range from air movement.

Consequence: Without the required isolation panel, a back draft may occur from the top burner increasing the risk of a potential explosion, fire or carbon monoxide build up.

Remedy: Crossroads has notified owners, and dealers will install the panel to prevent air movement affecting the kitchen range, free of charge. The recall began on September 25, 2015. Owners may contact Crossroads at 1-855-226-7496 or by email at service@crossroadsrv.com. Crossroads' number for this recall is 38.

Do not drive: No. Park outside: No.

15V215000

Date: 2015-04-13. Systems: SUSPENSION.

Defect: DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016 Cruiser, Cruiser Aire, ReZerve, Elevation, Hampton, Longhorn, Longhorn Rezerve, Z1, Zinger, and Sunset Trail recreational trailers. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

Consequence: If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Remedy: Crossroads has notified owners, and dealers will replace the defective hubs, free of charge. The recall began on April 14, 2015. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroads number for this recall is 37.

Do not drive: No. Park outside: No.

15V186000

Date: 2015-03-30. Systems: EQUIPMENT.

Defect: DS Corp, doing business as Crossroads RV (Crossroads), is recalling certain model year 2016 Crossroads Sunset Trail, Cruiser Aire, Cruiser, Cameo, and ReZerve recreational trailers manufactured March 4, 2015, to March 20, 2015. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle i (excerpt)

Consequence: If the room extends while vehicle is in motion, there is an increased risk of a crash. (excerpt)

Remedy: Crossroads will notify owners, and dealers will replace the slide room mechanism attaching screws, free of charge. The recall began on April 6, 2015. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroads number for this recall is 36. (excerpt)

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

0 manufacturer communications.

Communications by system
SystemCount

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SUNSET TRAIL1

Same model, other years

All model years | All Crossroads models

Other Crossroads models, 2016

Sources

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