Defect: Braun Ambulances (Braun) is recalling certain 2022 Demers ambulances, models MX164E, MX170E, MXP150E, MXP150Z, MXP153E, MXP170MLE, MXP170Z, and 2020, 2022 MXP170E. The rear step of the ambulance may fail under weight due to incorrect welding.
Consequence: A rear entry step that unexpectedly fails while in use increases the risk of injury to the user.
Remedy: Braun will send a reinforcement plate to be installed on the rear step, free of charge. Owner notification letters were mailed April 11, 2023. Owners may contact Braun customer service at 1-877-344-9990.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
0 manufacturer communications.
Communications by system
System
Count
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.