Defect: E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in accumulated damage over time.
Consequence: The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
Remedy: E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V-019 also need this recall remedy.
Defect: E-One Incorporated (E-One) is recalling certain 2012-2015 E-One Cyclone II, Cyclone III and Typhoon emergency vehicles. High current load in the HVAC system can cause one of the relays to melt.
Consequence: A melting relay can increase the risk of a fire.
Remedy: E-One will notify owners, and dealers will install a new relay assembly, free of charge. The recall began January 10, 2019. Owners may contact E-One customer service at 1-352-861-3612.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
1 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
1
10171980
Date: 2020-03-03. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
E-ONE, Inc. TSB report for the month of February 2020.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.