Defect: ON CERTAIN TRANSIT BUSES EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, 'PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES.' THE INNER BARRIER INTERLOCK SWITCH SYSTEM IN THE LIFT BASEPLATE MAY NOT DETECT THE PRESENCE OF A PASSENGER (EITHER WHEELCHAIR OR STANDEE) ON THE BARRIER AND CAN ALLOW THE PLATFORM TO MOVE DOW (excerpt)
Consequence: IN THE EVENT THIS CONDITION OCCURS DURING PASSENGER OPERATIONS, IT MAY BE POSSIBLE FOR THE WHEELCHAIR TO TIP BACKWARDS ONTO THE PLATFORM IF THE USER IS BACKING ONTO THE LIFT FROM INSIDE THE VEHICLE AND HAS THE SMALL FRONT WHEELS FULLY OR PARTIALLY ON THE INNER BARRIER WHEN THE PLATFORM WAS LOWERED. A PERSON STANDING COULD LOSE HIS OR HER BALANCE IF THEY WERE POSITIONED FULLY OR PARTLY ON THE INNE (excerpt)
Remedy: ELDORADO NATIONAL - CALIFORNIA IS WORKING WITH RICON TO REPAIR THESE WHEELCHAIR LIFTS (PLEASE SEE 06E101). OWNERS CAN CONTACT RICON AT 1-800-322-2884 OR ENC AT 1-909-591-9557. (excerpt)
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
0 manufacturer communications.
Communications by system
System
Count
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.