Defect: Daimler Trucks North America (DTNA) is recalling certain 2017-2018 Freightliner 122SD trucks, Western Star 4900 and 6900 trucks, and Freightliner Custom Chassis XCM and XCP chassis equipped with Cummins ISX15 engines. The affected engines have a fuel pump whose drive gear may slip on its drive shaft, resulting in a loss of fuel pump function.
Consequence: Failure of the fuel pump will result in a sudden engine stall with no warning, and with no ability to restart, increasing the risk of a crash.
Remedy: Cummins will send notices to the owners of the affected vehicles and Cummins dealers will replace the fuel pumps, free of charge. The recall began on September 11, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL744.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
10163599
Date: 2019-08-07. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
10163548
Date: 2019-08-05. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA).
10151619
Date: 2018-10-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Date: 2018-03-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
SF554 FCCC Motorhome Valve Stem Stabilizers
10146258
Date: 2018-03-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
SF554 FCCC Motorhome Valve Stem Stabilizers
10128709
Date: 2017-12-25. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Computer Hook-Up Standard Diagnostic Time Update
10128713
Date: 2017-12-21. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
17CSA25 New Method for Uploading Diagnostic Log Files to the CSC
10128712
Date: 2017-12-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
17CSA24 Holiday Schedule for the Detroit Customer Support Center
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.