No complaints are listed for the 2002 Freightliner Business Class. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as FREIGHTLINER BUSINESS CLASS.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2004-06-07. Systems: SUSPENSION.
Defect: ON CERTAIN TRUCKS BUILT WITH 8,000 OR 6,000 POUND FRONT AXLES AND FOUR-PIECE SPINDLE NUT SETS, PREMATURE FRONT ,WHEEL BEARING WEAR MAY BE CAUSED BY INCONSISTENT BEARING ENDPLAY ADJUSTMENT.
Consequence: IF ALLOWED TO PROGRESS, THE FRONT WHEEL ASSEMBLY MAY SEPARATE FROM THE VEHICLE, WHICH COULD RESULT IN A CRASH.
Remedy: THE DEALERS WILL REPLACE THE FRONT AXLE OIL SEALS AND HUB CAP GASKETS ON BOTH SIDES. THE RECALL BEGAN SEPTEMBER 7, 2004. OWNERS SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
Do not drive: No. Park outside: No.
Date: 2003-05-29. Systems: ENGINE AND ENGINE COOLING.
Defect: ON CERTAIN HEAVY TRUCKS AND MOTORHOMES EQUIPPED WITH CUMMINS WESTPORT B GAS PLUS OR C GAS PLUS 6 CYLINDER ENGINES, THE ELECTRONIC CONTROL MODULE CALIBRATION MAY NOT CORRECTLY DETECT A THROTTLE PLATE ACTUATOR FAILURE THAT COULD RESULT IN AN UNCOMMANDED OPEN THROTTLE CONDITION.
Consequence: IF THIS EVENT OCCURS, THE VEHICLE OPERATOR WILL NOT HAVE CONTROL OF THE ENGINE SPEED WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE ELECTRONIC CONTROL MODULE CALIBRATION FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 1-800-343-7357 OR FREIGHTLINER AT 1-800-547-0712.
Do not drive: No. Park outside: No.
Date: 2002-12-17. Systems: TRAILER HITCHES.
Defect: ON CERTAIN TRUCK-TRACTOR MODEL VEHICLES EQUIPPED WITH CONMET SIMPLEX STATIONARY OR SLIDING FIFTH-WHEEL, THE CLINCH PINS THAT RETAIN THE FIFTH-WHEEL PIVOT PINS MAY NOT BE FULLY INSTALLED.
Consequence: THE FIFTH WHEEL COULD SEPARATE FROM THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE FIFTH WHEEL TO VERIFY THE CORRECT INSTALLATION OF THE CLINCH PIN AND PIVOT PIN. MISSING PINS WILL BE REPLACED. OWNER NOTIFICATION BEGAN NOVEMBER 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
Do not drive: No. Park outside: No.
Date: 2002-10-17. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: ON CERTAIN CREW CAB TRUCKS EQUIPPED WITH HYDRAULIC BRAKES, THE HYDRAULIC BRAKE LINES FROM THE CHASSIS MOUNTED ANTI-LOCK BRAKE SYSTEM (ABS) MODULATOR VALVE CAN BE DAMAGED BY INTERFERENCE WITH THE CAB MOUNTED AUXILIARY HEATER DUCT.
Consequence: THIS COULD RESULT IN EXTENDED BRAKING DISTANCE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE BRAKE LINES. OWNER NOTIFICATION BEGAN ON DECEMBER 26, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
Do not drive: No. Park outside: No.
Date: 2002-04-10. Systems: PARKING BRAKE.
Defect: ON CERTAIN TRUCKS EQUIPPED WITH MERITOR BRAND 12" X 4" DCM DRUM PARKING BRAKE, THE BOLTS USED TO ATTACH THE PARKING BRAKE ASSEMBLY TO THE FLANGE YOKE ARE TOO LARGE AND CAN INTERFERE WITH THE PROPER ENGAGEMENT OF THE BRAKING SYSTEM AND POSSIBLY DISENGAGE.
Consequence: IMPROPER ENGAGEMENT OF THE PARKING BRAKE COULD RESULT IN THE VEHICLE ROLLING AWAY WITHOUT PRIOR WARNING POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
Remedy: DEALERS WILL REPLACE THE ATTACHING BOLTS WITH THE CORRECT SIZE BOLTS FREE OF CHARGE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING OCTOBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547-0712.
Do not drive: No. Park outside: No.
Manufacturer communications
5 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE AND ENGINE COOLING | 2 |
|---|
| POWER TRAIN | 2 |
|---|
| FUEL SYSTEM, GASOLINE | 1 |
|---|
| WHEELS | 1 |
|---|
10141672
Date: 2018-02-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
sb2028 Engine Coolant Changes
10141675
Date: 2018-02-26. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
sb2032 Gates PowerGrip Hose Clamps, Replacement
10141696
Date: 2018-02-26. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
sb2056 Transmission Oil Line Removal and Installation
10141697
Date: 2018-02-26. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, GASOLINE.
sb2057 New Surge Tank Design
10029985
Date: 2009-04-01. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN, WHEELS.
FREIGHTLINER TRUCK: STEER AXLE MAINTENANCE, AAC AND MERITOR 6000LB AND 8000LB AXLES: THIS BULLETIN IS TO PROVIDE INFORMATION ON THE RECOMMENDED MAINTENANCE PROCEDURE TO BE ADDED TO DTNA MAINTENANCE MANUALS FOR ALL MODELS WITH THESE AXLE RATINGS. IT IS RECOMMENDED THAT THESE PROCEDURES BE ADOPTED AS