No complaints are listed for the 2019 Glaval BUS Entourage. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as GLAVAL BUS ENTOURAGE.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
3 recalls.
Date: 2019-11-18. Systems: STRUCTURE.
Defect: Forest River, Inc. (Forest River) is recalling certain 2018-2019 Glaval Bus Apollo, Commute, Concorde II, Entourage, Legacy, Primetime, Titan, Titan II Low Floor, and Universal shuttle buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use. As such, these vehicles fail to comply with the r (excerpt)
Consequence: If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury. (excerpt)
Remedy: Forest River will notify owners, and dealers will replace the hatch, free of charge. The recall began December 10, 2019. Owners may contact Forest River customer service at 1-800-748-3440. Forest River's number for this recall is 05-1115. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-07-24. Systems: SEAT BELTS.
Defect: Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Concorde II, Entourage, Legacy, Primetime, Universal, Commute, Startrans Candidate II, P/S2, Senator II, Senator II HD, Senator II MPV, and MFSAB buses. The driver's upper seat belt restraint and bottom retractor anchor bolts may not have been fully tightened during manufacturing, and, as a result, the bolts may loosen.
Consequence: If the bolts loosen, the seat belt assembly may fail to restrain the occupant in the event of a crash, increasing their risk of injury.
Remedy: Forest River will notify owners, and dealers will inspect and correct the tightness of the affected bolts, free of charge. The recall began August 27, 2019. Owners may contact Forest River at 1-800-348-7440. Forest River's number for this recall is 05-1061.
Do not drive: No. Park outside: No.
Date: 2019-01-22. Systems: ELECTRICAL SYSTEM, ENGINE.
Defect: Forest River, Inc. (Forest River) is recalling certain 2019 Glaval Entourage motorhomes and 2017-2018 Berkshire Coach Ultra motorhomes built on a Ford chassis and equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage to the connector, which can result in an electrical short. (excerpt)
Consequence: Prolonged corrosion of the connector may cause a resistive short, overheating or melting the wiring and increasing the risk of a fire. (excerpt)
Remedy: Forest River has notified owners, and Ford dealers will inspect the block heater cable and replace it if damage is found. If no damage is found, the terminal connector will be packed with grease and reconnected. The repairs will be performed free of charge. The recall began on February 6, 2019. Owners may contact Forest River customer service at 1-574-343-5111 or Ford customer service at 1-866 (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
2 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE | 1 |
|---|
| ENGINE AND ENGINE COOLING | 1 |
|---|
| WHEELS | 1 |
|---|
10206046
Date: 2022-01-04. Type: Service Bulletin/Repair Instructions. Systems: WHEELS.
Damage to the tireA A?A A A A s valve stem may lead to loss of air pressure, which, if unnoticed, could lead to a flat tire or on dual-wheels an overloaded tire. In extreme situations, rapid loss of tire pressure could increase the risk of a crash. Operators may identify an audible rattling noise fr
10154769
Date: 2019-02-19. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, ENGINE AND ENGINE COOLING.
Ford Charge Air Cooler (CAC) Warranty Extension.