Defect: VEHICLE DESCRIPTION: TRANSIT CUTAWAY BUSES EQUIPPED WITH TELMA BRAKE RETARDER DRIVESHAFT SYSTEM OPTION ON VEHICLES BUILT ON A FORD E-450 CHASSIS WITH 186" WHEELBASES. THESE VEHICLES CAN EXPERIENCE DRIVESHAFT FAILURE. (excerpt)
Consequence: IF THE DRIVESHAFT FAILS, IT CAN BREAK AND FALL AWAY WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN A VEHICLE CRASH, PERSONEL INJURY OR DEATH. (excerpt)
Remedy: GOSHEN COACH HAS NOTIFIED ALL OF ITS CUSTOMERS TO REMOVE THE BUSES FROM SERVICES. WHILE GOSHEN COACH IS DEVELOPING A PERMENANT REPAIR FOR THIS CONDITION, DEALERS WILL REMOVE THE TELMA BRAKE RETARDER AND DRIVESHAFT AND REPLACE IT WITH A STANDARD DRIVESHAFT. OWNER NOTIFICATION BEGAN AUGUST 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT R (excerpt)
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.