The Office of Defects Investigation (ODI) opened this investigation as PE12-031 on October 15, 2012 to investigate harness buckles in car seats produced by Graco Children's Products, Inc. (Graco).During the investigation ODI discovered that Graco used three different harness buckle designs in the manufacture of certain booster, convertible, and rear facing infant (RFI) car seats produced between 2
The investigation has been upgraded to Engineering Analysis EA 13-001 for further study. The Office of Defects Investigation (ODI) opened this investigation based on 25 reports from consumers that alleged difficulty in unlatching the harness buckle on their subject child seat.Since opening the investigation, ODI has received 55 additional reports.Consumers state that excessive force and/or effort
Systems: CHILD SEAT.
Linked campaign numbers: None listed.
Manufacturer communications
0 manufacturer communications.
Communications by system
System
Count
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.