Defect: GREAT DANE IS RECALLING CERTAIN 2009 THROUGH 2012 REFRIGERATED SEMI-TRAILERS BUILT WITH A PARTICULAR DESIGN SIDE DOOR RAMP BRACKET INSTALLATION. IF THE BRACKET CLIP FASTENER FAILS, THE RAMP COULD BECOME DISENGAGED FROM THE TRAILER.
Consequence: THE RAMP COULD FALL RESULTING IN SERIOUS INJURY.
Remedy: DEALERS WILL INSPECT AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 1, 2011. OWNERS MAY CONTACT GREAT DANE CUSTOMER SERVICE AT 1-877-369-3493.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
2 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
2
ELECTRICAL SYSTEM
1
EQUIPMENT ADAPTIVE/MOBILITY
1
10188322
Date: 2021-02-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
TSB describing the updated procedures for the Grote Vendor Direct Warranty Program.
10170114
Date: 2019-12-04. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
Repair procedure information provided to dealers for inspection and repair of toolbox brackets
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.