NHTSA lists 11 complaints for the 2015 Harley-Davidson XG500, 3 of them mention a crash and 0 mention a fire. 3 complaints mention an injury, with 3 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as HARLEY-DAVIDSON XG500.
At a glance
Complaints
11
With crash
3
With fire
0
With injury (complaints)
3
Injuries
3
Deaths
0
Recalls
3
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
10,594
Investigations
1
Open investigations
0
Manufacturer communications
19
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
FUEL/PROPULSION SYSTEM
9
81.8%
VEHICLE SPEED CONTROL
5
45.5%
POWER TRAIN
2
18.2%
UNKNOWN OR OTHER
2
18.2%
ENGINE
1
9.1%
Top subsystems
System
Subsystem
Complaints
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 motorcycles manufactured January 20, 2014, to July 7, 2015, and XG750 motorcycles manufactured May 12, 2014, to July 7, 2015. The fuel pump modules on these motorcycles have a poor seal at the fuel pump inlet.
Consequence: If there is a poor seal at the fuel pump inlet it can cause interruption to the fuel supply, possibly causing a brief hesitation with the abrupt restoration of power. This abrupt restoration of power can lead to loss of control, increasing the risk of a crash.
Remedy: Harley-Davidson will notify owners, and dealers will install a new fuel pump assembly, free of charge. The recall began on August 21, 2015. Owners may contact Harley-Davidson customer service at 1-414-343-4056. Harley-Davidson's number for this recall is 0167.
Defect: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 motorcycles manufactured January 28, 2014, to March 9, 2015, and 2015 XG750 motorcycles manufactured May 12, 2014, to March 9, 2015. The affected motorcycles may have been manufactured without a rear reflector assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle S (excerpt)
Consequence: If the motorcycle is missing the rear reflector it can reduce the vehicle's visibility to other drivers, increasing the risk of a crash. (excerpt)
Remedy: Harley-Davidson will notify owners, and dealers will install a rear reflector assembly, free of charge. The recall began on April 29, 2015. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0620. (excerpt)
Defect: Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 and XG750 motorcycles manufactured June 11, 2014, to August 14, 2014. The fuel tank filler neck may be insufficiently flat, preventing the fuel cap from sealing properly. (excerpt)
Consequence: If the fuel cap doesn't properly seal, fuel may leak, increasing the risk of a vehicle fire. (excerpt)
Remedy: Harley-Davidson will notify owners, and dealers will inspect the motorcycle and test to see if fuel can leak from under the fuel cap. Any motorcycle that leaks fuel from under the fuel cap will have its gas tanked replaced, free of charge. The recall began in late September 2014. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is (excerpt)
Do not drive: No. Park outside: No.
Investigations
1 investigations; 0 open.
PE15015
Opened: 2015-04-20. Closed: 2015-08-18.
Inconsistent Throttle Response
This investigation was opened on April 20, 2015 to investigate reports of inconsistent throttle control on all MY 2015 HD XG750 and XG500 motorcycles.At the time, ODI had 14 consumer complaints and no crashes reported.At the time of closing this investigation ODI has 51 reports (6 of which allege a crash occurred). In addition to requesting information from Harley-Davidson (HD), ODI interviewed co
Date: 2025-10-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
SERVICE BULLETIN M1391A (REVU): MIDTRONICS GRX-3110 AND DCA-8000 SOFTWARE. PURPORSE: Revision U. The purpose of this bulletin is to inform the dealer network that a software update to the GRX-3110 and DCA-8000 is now available. DYNAMIC DIAGNOSTIC CHARGER SYSTEM (PART NUMBER: DCA-8000). [Rev U] Ad
11025168
Date: 2025-10-25. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
GENUINE MOTOR PARTS AND ACCESSORIES BULLETIN PAB1171 (REV B): SOFTWARE UPDATE FOR SCREAMIN EAGLE PRO STREET TUNER. PURPOSE: Revision B. Updated: Summary. The App has returned to the Apple App Store. This bulletin informs dealers that a recent software update to the Screamin' Eagle Pro Street Tune
11023967
Date: 2025-09-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
SERVICE BULLETIN M1490 (V 25.8.9): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). New Software Update Version 25.8.9
11022942
Date: 2025-08-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
SERVICE BULLETIN M1391A (REV T): MIDTRONICS GRX-3110 AND DCA-8000 SOFTWARE. PURPORSE: Revision T. The purpose of this bulletin is to inform the dealer network that a software update to the GRX-3110 and DCA-8000 is now available. DYNAMIC DIAGNOSTIC CHARGER SYSTEM (PART NUMBER: DCA-8000). [Rev T] U
11022968
Date: 2025-08-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
SERVICE BULLETIN M1490 (V 25.8.7): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). New Software Update Version 25.6.4,
11022969
Date: 2025-08-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
SERVICE BULLETIN M1684: MARKET SPECIFIC BATTERY INTRODUCTION. PURPOSE: Initial Release. This bulletin informs dealers of the availability of new batteries for new Original Equipment (OE) vehicle production and in the Parts and Accessories (P&A) catalog. Availability of the new Absorbed Glass Mat (AG
SERVICE BULLETIN M1555 (REV F): BATTERY WARRANTY GUIDELINES. PURPOSE: [Revision F. Added: Added video link for the DCA-8000 Battery Tester. Added: Supplemental Procedure Video.] This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
SERVICE BULLETIN M1555 (REV E): BATTERY WARRANTY GUIDELINES. PURPOSE: Revision E. Added: Added procedures for the DCA-8000 E Battery Tester.* Updated: All sections. This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
11007544
Date: 2024-08-08. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
SERVICE BULLETIN M1490 (V 24.8.8): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.8.8. Release Date: Week of August 5
11001293
Date: 2024-05-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
SERVICE BULLETIN M1490 (V 24.6.4): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.6.4. Release Date: Week
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.