The Used Car Index

2018 Heartland Pioneer problems

NHTSA lists 2 complaints for the 2018 Heartland Pioneer, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-09.

NHTSA lists this vehicle as HEARTLAND PIONEER.

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
4
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
22,326
Investigations
0
Open investigations
0
Manufacturer communications
2

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
ELECTRICAL SYSTEM150.0%
TIRES150.0%
Top subsystems
SystemSubsystemComplaints

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
electrical electronic150.0%0.87
mechanical failure150.0%0.99
Severities
LabelCountShare of taggedMean confidence
moderate2100.0%0.85

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

4 recalls.

21V428000

Date: 2021-06-04. Systems: EQUIPMENT.

Defect: Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.

Do not drive: No. Park outside: No.

19V525000

Date: 2019-07-12. Systems: ELECTRICAL SYSTEM.

Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and t (excerpt)

Consequence: Overheating of the connection can increase the risk of a fire. (excerpt)

Remedy: Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47. (excerpt)

Do not drive: No. Park outside: No.

17V690000

Date: 2017-11-01. Systems: EQUIPMENT.

Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Pioneer recreational trailers. The liquid propane (LP) manifold block may be mounted too close to the center shackle, allowing the shackle to hit the LP hose fitting and cause a propane leak.

Consequence: A leaking LP system can increase the risk of a fire.

Remedy: Heartland has notified owners, and dealers will re-locate the manifold block further from the shackle area, free of charge. The recall began on November 14, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.37.

Do not drive: No. Park outside: No.

17V511000

Date: 2017-08-18. Systems: EQUIPMENT.

Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Pioneer recreational trailers, models RD210, BH270 and BH250. The liquid propane (LP) hose may not have been properly secured to the frame near the tire and, as a result, the tire may rub through the LP hose causing a leak.

Consequence: A propane leak can increase the risk of a fire.

Remedy: Heartland will notify owners, and dealers will properly secure the LP hose against the frame with a D-style hose clamp, free of charge. The recall began on August 23, 2017. Owners may contact Heartland customer service at 1-877-262-8032 or by email at warranty@heartlandrvs.com. Heartland's number for this recall is 99.01.34.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

2 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM1
STRUCTURE1

10135090

Date: 2018-03-30. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

It has been determined that the sidewall header for the slide room opening is insufficient to support the weight and could over time sag causing a gap in the slide room seal. This gap could allow water penetration.

10135089

Date: 2018-03-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

Dometic Furnace Limit Switch service bulletin on all Small & Medium Furnaces (AFS, AFM, DFS, DFM). Fiberglass sleeve over the exhaust tube to prevent wire from shorting and blowing protective fuse.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
PIONEER2

Same model, other years

All model years | All Heartland models

Other Heartland models, 2018

Sources

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