Defect: Heartland Recreational Vehicles (Heartland) is recalling certain 2024-2025 Torque travel trailers, equipped with optional Onan 5.5 generators. These generators may not be properly vented and allow the generator to overheat or prevent exhaust gas from escaping properly.
Consequence: A generator that overheats increases the risk of fire. In addition, trapped exhaust gases inside the trailer can increase the risk of injury.
Remedy: Dealers will correctly route the generator venting, free of charge. Owner notification letters were mailed September 18, 2024. Owners may contact Heartland customer service at 1-877-262-8032.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
0 manufacturer communications.
Communications by system
System
Count
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.