NHTSA lists 1 complaints for the 2018 Highland Ridge FW Open Range, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as HIGHLAND RIDGE FW OPEN RANGE.
At a glance
Complaints
1
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
84
Investigations
0
Open investigations
0
Manufacturer communications
3
Complaints per 100k sold unavailable. No sales source is available for this record.
Where the complaints are
Top systems
System
Complaints
Share of this vehicle's complaints
SUSPENSION
1
100.0%
Top subsystems
System
Subsystem
Complaints
One complaint can name several systems, so shares can add to more than 100 percent.
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Defect: Highland Ridge RV (Highland Ridge) is recalling certain 2018 Open Range light travel trailers, model 312BHS. The Federal Label on these vehicles incorrectly lists the Gross Axle Weight Rating (GAWR) as 5100lbs when the correct GAWR is 4400lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence: The incorrect GAWR information may result in the trailer being overloaded which can cause the tires to wear prematurely, increasing the risk of a crash.
Remedy: Highland Ridge will notify owners, and dealers will replace the incorrect Federal Label with a corrected label, free of charge. The recall began on February 7, 2018. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland's number for this recall is 9904374.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
3 manufacturer communications.
Communications by system
System
Count
STRUCTURE
2
EQUIPMENT
1
10233868
Date: 2023-04-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Slide Out Crack - Standard Repair Instructions
10212174
Date: 2022-05-26. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Standard repair Instructions for DOOR SIDE SLIDEOUT BOX WITH EXACT SLIDE OUT MECHANISM. Repair prevents slide out from getting stuck while extending and retracting.
10176490
Date: 2020-06-19. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Repair steps regarding beltline/S-lock molding at sidewall
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.