Defect: Highland Ridge RV (Highland Ridge) is recalling certain 2019 Highland Ridge Open Range Ultra Lite, Mesa Ridge, and Open Range Lite travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Consequence: The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
Remedy: Highland Ridge will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 18, 2018. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland Ridge's number for this recall is 9904410.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
2 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
1
STRUCTURE
1
10233868
Date: 2023-04-06. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Slide Out Crack - Standard Repair Instructions
10162585
Date: 2019-06-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
GAWR incorrect on Federal Labels - Noted as 3500lbs when 3000lbs is correct. All affected Units remain in Highland Dealers' inventories. NONE retail sold -Corrected labels enclosed with the Dealer Bulletin notification letter.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.