No complaints are listed for the 2015 Hino 338. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as HINO 338.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
2 recalls.
Date: 2017-05-04. Systems: EQUIPMENT.
Defect: Jim Reed's Truck Sales, Inc. (JRTS) is recalling certain 2014-2016 Hino 338 trucks modified by JRTS. The affected trucks have Certification labels that do not identify JRTS as the final stage manufacturer. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence: Incorrect final stage manufacturer information on the certification label may hinder owner awareness of safety recalls, increasing the risk of a fire or a crash.
Remedy: JRTS will notify owners and send them a new certification label with the correct final stage manufacturer information, free of charge. The recall began on June 13, 2017. Owners may contact Jim Reed's Truck Sales' customer service at 1-914-737-3990.
Do not drive: No. Park outside: No.
Date: 2015-04-07. Systems: SUSPENSION.
Defect: Hino Motor Sales U.S.A., Inc. (Hino) is recalling certain model year 2015-2016 238, 258, 268, and 338 trucks manufactured January 5, 2015, to March 20, 2015. In the affected vehicles, the U-bolt that connects the suspension springs to the front axle may have been overtightened.
Consequence: If the U-bolt was overtightened, the bolt may stretch resulting in it loosening or failing. Either result may cause a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Hino will notify owners, and dealers will replace the front axle U-bolts on the subject vehicles free of charge. The recall began on June 5, 2015. Owners may contact Hino customer service at 1-248-699-9300.
Do not drive: No. Park outside: No.
Manufacturer communications
35 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 16 |
|---|
| ELECTRICAL SYSTEM | 5 |
|---|
| ENGINE AND ENGINE COOLING | 4 |
|---|
| POWER TRAIN | 3 |
|---|
| STRUCTURE | 3 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 2 |
|---|
| EXTERIOR LIGHTING | 2 |
|---|
| FUEL SYSTEM, GASOLINE | 2 |
|---|
11000897
Date: 2024-05-17. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
After connecting to a truck using DX3, it may be necessary to review or create a DX Diagnostic Report for review.
11000898
Date: 2024-05-15. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This article will provide dealership technicians with information on how to open a tech assist case and discuss what is required when opening a Tech Assist Case.
10231434
Date: 2023-01-05. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY.
DX3 VEHICLE SPEED AND CRUISE SETTINGS. TT-23-006
10170197
Date: 2020-12-03. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, DIESEL, FUEL SYSTEM, GASOLINE.
This SKU is a DEF Injector. The customer communication requested return of unsold inventory to inspect the sealing. The injector sealing may have an issue which will cause a slow leak. A slow leak of the DEF Injector can lead to crystal formation which can cause aftertreatment related fault codes
10115995
Date: 2017-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
17MY vehicles contain the function to monitor PM sensor performance, however because the threshold for detection logic is not appropriate, the engine ECU may not detect a malfunction of the PM sensor. The following procedure provides direction for reprogramming the PM sensor. Certain 17MYCOE Trucks
10115994
Date: 2017-02-14. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Beginning with the 2017 model year, Hino changed the standard battery from a group 27 to a group 31. In the event that a group 27 battery must be replaced, it is recommended to use the group 31 as the service replacement for 2014MY and newer units. 2014MY-2016MY Hino Conventional trucks
10119455
Date: 2016-11-09. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
TT-16-010 AIR SPRING SHIELD
10117649
Date: 2016-11-04. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
SA-14-026 The broken hood grille procedure (SB-14-020) has been revised to reuse the grille nuts (SZ17906009) if possible. There is a limited quantity of the nuts available and it has been confirmed that the nuts are reusable. The revised procedure has been posted on HinoNet. Please see the picture
10119452
Date: 2016-10-18. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING.
TT-16-005 The purpose of the tech tip is to provide information for a low power concern possibly relating to the brake switch. Hino Trucks are equipped with two brake switches. First, a stop lamp switch that is designed to activate stop lamps on the truck. Second, a brake switch that is designed to
10117748
Date: 2016-04-18. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
SB-16-010 Correction of the inspection of the DPR filter.