The Used Car Index

2024 Hyundai Santa Cruz problems

NHTSA lists 35 complaints for the 2024 Hyundai Santa Cruz, 3 of them mention a crash and 0 mention a fire. 2 complaints mention an injury, with 3 injuries and 0 deaths reported.

Data build 2026-10-10.

NHTSA lists this vehicle as HYUNDAI SANTA CRUZ.

At a glance

Complaints
35
With crash
3
With fire
0
With injury (complaints)
2
Injuries
3
Deaths
0
Recalls
1
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
795
Investigations
0
Open investigations
0
Manufacturer communications
31

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
POWER TRAIN1131.4%
ENGINE617.1%
VEHICLE SPEED CONTROL514.3%
FUEL/PROPULSION SYSTEM411.4%
UNKNOWN OR OTHER411.4%
LANE DEPARTURE38.6%
SERVICE BRAKES38.6%
AIR BAGS25.7%
BACK OVER PREVENTION25.7%
ELECTRICAL SYSTEM25.7%
Top subsystems
SystemSubsystemComplaints
LANE DEPARTUREASSIST3
BACK OVER PREVENTIONWARNINGS2
FORWARD COLLISION AVOIDANCEAUTOMATIC EMERGENCY BRAKING2
FORWARD COLLISION AVOIDANCEWARNINGS2
EQUIPMENTELECTRICAL1
STRUCTUREBODY1
TIRESSIDEWALL1
VEHICLE SPEED CONTROLACCELERATOR PEDAL1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
loss of control1131.4%0.80
mechanical failure1028.6%0.65
electrical electronic720.0%0.77
noise or comfort25.7%0.95
restraint or airbag25.7%0.79
fluid or fuel leak12.9%0.48
unclear12.9%1.00
visibility or lighting12.9%1.00
Severities
LabelCountShare of taggedMean confidence
moderate2777.1%0.86
high411.4%0.98
low25.7%0.88
critical12.9%0.29
none12.9%0.98

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 35 tagged complaints of 35 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

1 recalls.

24V412000

Date: 2024-06-05. Systems: STEERING.

Defect: Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.

Consequence: A loss of power steering assist can increase the risk of a crash.

Remedy: Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 261.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

31 manufacturer communications.

Communications by system
SystemCount
ELECTRICAL SYSTEM5
STRUCTURE5
VISIBILITY5
VISIBILITY/WIPER5
POWER TRAIN4
AIR BAGS2
EXTERIOR LIGHTING2
UNKNOWN OR OTHER2

11036205

Date: 2026-08-04. Type: Warranty Program/Extension. Systems: VISIBILITY/WIPER.

Certain 2022 a 2025 model year Santa Cruz and 2022 a 2025 model year Tucson vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effor

11035139

Date: 2026-07-07. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.

Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, does not retract properly, and/or has a v-gap that is present when closed. This may be due to a broken or missing clip on the underside of the tonneau cover. This bulletin provides instructions to inspect and, if

11035136

Date: 2026-07-06. Type: Warranty Program/Extension. Systems: VISIBILITY/WIPER.

Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wiper motor crank arm nut under this condition to 10 years / 100,000 miles f

11035137

Date: 2026-07-06. Type: Warranty Program/Extension. Systems: VISIBILITY/WIPER.

Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wiper motor crank arm nut under this condition to 10 years / 100,000 miles f

11035138

Date: 2026-07-06. Type: Warranty Program/Extension. Systems: VISIBILITY/WIPER.

Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wiper motor crank arm nut under this condition to 10 years / 100,000 miles f

11033840

Date: 2026-06-05. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.

This bulletin provides information related to a Transmission Control Unit (TCU) software update for some vehicles equipped with an 8-speed wet dual clutch transmission (8WDCT). The software update revises the touch point learning variation, improving drivability and judder symptoms. Some 8WDCTs (ind

11033710

Date: 2026-05-27. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improv

11032522

Date: 2026-04-10. Type: Other. Systems: AIR BAGS.

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit drivera side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prio

11032523

Date: 2026-04-10. Type: Other. Systems: AIR BAGS.

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous drivera s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the ve

11030324

Date: 2026-03-16. Type: Warranty Program/Extension. Systems: POWER TRAIN.

Certain Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressure electric oil pump (HP EOP) DTCs listed below. This bulletin provides the service procedure to update the Transmission Control Unit (TCU) with improved logic to address these DTCs

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
SANTA CRUZ35

Same model, other years

All model years | All Hyundai models

Other Hyundai models, 2024

Sources

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