NHTSA lists 280 complaints for the 2013 Infiniti JX35, 7 of them mention a crash and 1 mention a fire. 7 complaints mention an injury, with 7 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as INFINITI JX35.
Recalls
See new recalls and investigations this week.
7 recalls.
Date: 2016-04-26. Systems: AIR BAGS.
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehi (excerpt)
Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury. (excerpt)
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Inter (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-10-20. Systems: AIR BAGS.
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly c (excerpt)
Consequence: If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger. (excerpt)
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261. (excerpt)
Do not drive: No. Park outside: No.
Date: 2015-01-26. Systems: STRUCTURE.
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 20 (excerpt)
Consequence: If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash. (excerpt)
Remedy: Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261. (excerpt)
Do not drive: No. Park outside: No.
Date: 2014-03-25. Systems: AIR BAGS, ELECTRICAL SYSTEM.
Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Consequence: If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Do not drive: No. Park outside: No.
Date: 2013-10-17. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC.
Defect: Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the (excerpt)
Consequence: The increased stopping distance may increase the risk of a crash. (excerpt)
Remedy: Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261. (excerpt)
Do not drive: No. Park outside: No.
Date: 2013-03-01. Systems: AIR BAGS.
Defect: Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
Consequence: If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Remedy: Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Do not drive: No. Park outside: No.
Date: 2012-08-14. Systems: FUEL SYSTEM, GASOLINE.
Defect: Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is consumed and the fuel guage may read a fuel level higher than actually exists.
Consequence: If the fuel guage does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and increasing the risk of a crash.
Remedy: Nissan will notify owners, and dealers will inspect and re-route the fuel transfer tube and install a new O-ring, free of charge. The recall began on September 10, 2012. Owners may contact Nissan customer service at 1-800-647-7261.
Do not drive: No. Park outside: No.
Investigations
3 investigations; 0 open.
EA15004
Opened: 2015-08-31. Closed: 2017-05-02.
Occupant Classification System Failure
In May 2016, Nissan North America issued a safety recall (16V-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.Nissan models: certain model year 2013-2016 Altima, 2013-2016 LEAF, 2016-
Systems: AIR BAGS.
Linked campaign numbers: 15V681000, 16V242000, 16V244000.
RQ15001
Opened: 2015-03-18. Closed: 2015-09-01.
Occupant Classification System Failure
In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger
Systems: AIR BAGS.
Linked campaign numbers: None listed.
PE12022
Opened: 2012-07-26. Closed: 2012-11-29.
Collision Mitigation System Malfunction
The Office of Defects Investigation (ODI) analyzed complaint data provided by Nissan as well as complaints submitted to ODI from consumers. In total, there were 2 unique reports alleging inappropriate autonomous brake activation while driving.During PE12-022, Nissan identified a condition in model year (MY) 2013 Infiniti JX 35 that may result in inappropriate autonomous activation of emergency bre
Systems: SERVICE BRAKES, ELECTRIC.
Linked campaign numbers: None listed.
Manufacturer communications
181 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 58 |
|---|
| EQUIPMENT | 58 |
|---|
| POWER TRAIN | 33 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 12 |
|---|
| ENGINE | 11 |
|---|
| STRUCTURE | 9 |
|---|
| AIR BAGS | 8 |
|---|
| FUEL SYSTEM, GASOLINE | 7 |
|---|
11031720
Date: 2026-04-13. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement a Certification Labela or a VIN Plate/Labela may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be
11031701
Date: 2026-03-30. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti ConnectionA? or I
11009064
Date: 2024-09-19. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D
11001653
Date: 2024-05-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CAN COMMUNICATION CODES a DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11002537
Date: 2024-05-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CAN COMMUNICATION a NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11002539
Date: 2024-05-20. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001179
Date: 2024-04-30. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001182
Date: 2024-04-30. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
11001177
Date: 2024-04-29. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY/WIPER.
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
10249891
Date: 2024-01-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.