No complaints are listed for the 2017 Isuzu NPR HD. Zero is not confirmed in this build. See the source and coverage notes below.
Data build 2026-10-09.
NHTSA lists this vehicle as ISUZU NPR HD.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2021-03-19. Systems: SUSPENSION.
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles. The U-bolt nuts for the rear axle may not have been properly tightened and may loosen, causing the axle to misalign.
Consequence: The misalignment may cause the propeller shaft to separate, causing a loss of power to the rear wheels and a stall, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2103.
Do not drive: No. Park outside: No.
Date: 2019-11-20. Systems: WHEELS.
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2017-2020 NPR-HD, 2019-2020 NPR-XD, NQR, NRR, Chevrolet 4500HD, Chevrolet 5500HD and Chevrolet 5500XD, and 2020 Chevrolet 4500XD vehicles. The lug nuts on the rear outer wheels may not have been properly tightened when installed onto the rear axles.
Consequence: If the lug nuts were not properly tightened, they can loosen, causing the to wheel separate from the vehicle, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect the rear outer wheel lug nuts and tightening or replacing them as necessary, free of charge. The recall began December 20, 2019. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V1906.
Do not drive: No. Park outside: No.
Date: 2017-11-14. Systems: EQUIPMENT.
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Cab Forward 4500 HD, 4500 XD, 5500 HD and 5500 XD vehicles, equipped with certain Walter Kidde Plastic (excerpt)
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)
Remedy: Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017. Owners may contact Isuzu customer service at 1-866-441-9638 or Walter Kidde customer service at 1-855-262-3540 or they may also visit www.kidde.com and click on "Product Safety Recall" to order replacement fire extinguishers free of (excerpt)
Do not drive: No. Park outside: No.
Date: 2017-03-21. Systems: POWER TRAIN.
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
Consequence: The loose bolts can allow the wheel assembly to move outward from the axle housing, affecting the control of the vehicle and reducing braking performance, thereby increasing a risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
Do not drive: No. Park outside: No.
Date: 2017-02-17. Systems: POWER TRAIN, STRUCTURE.
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.
Consequence: If the studs break, the transmission may not be properly supported, preventing it from shifting correctly and increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017. Owners may contact Isuzu customer service at 1-866-441-9638.
Do not drive: No. Park outside: No.
Manufacturer communications
13 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 9 |
|---|
| ENGINE AND ENGINE COOLING | 3 |
|---|
| ELECTRICAL SYSTEM | 2 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 2 |
|---|
| FUEL SYSTEM, DIESEL | 2 |
|---|
| EXTERIOR LIGHTING | 1 |
|---|
| SUSPENSION | 1 |
|---|
| UNKNOWN OR OTHER | 1 |
|---|
10244941
Date: 2023-10-11. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days. Performing these required procedures at th
10237146
Date: 2023-05-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under
10225521
Date: 2022-10-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.
We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings and are reactive with the paint, metals, and other materials u
10218932
Date: 2022-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim charg
10218927
Date: 2022-08-02. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim charg
10217001
Date: 2022-07-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite a
10217004
Date: 2022-07-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact refere
10206061
Date: 2021-12-01. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Isuzu Commercial Truck of America, Inc. is proud to introduce the redesigned Isuzu Vehicle Health Report (VHR) program. Beginning October 2021, Isuzu dealers are able to access, through www.isuzutruckservice.com, all of the Isuzu Vehicle Health Report Data (MMU Data) associated with 2011MY and newe
10207901
Date: 2021-09-13. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Customer Satisfaction Campaign: Vehicles equipped with 6.0L gasoline engines: Inspection and repair instructions of E98 and E97 electrical grounding terminals that may have excess tape or glue on the ground terminal surfaces from the engine harness manufacturing process. This condition may result i
10201566
Date: 2021-08-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.
In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU