NHTSA lists 1 complaints for the 2019 Isuzu NPR, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as ISUZU NPR.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 1 | 100.0% | 0.94 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 1 | 100.0% | 0.53 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 1 tagged complaints of 1 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2020-04-03. Systems: SERVICE BRAKES.
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2019 NPR GAS, 2019 NPRHD GAS and 2019 Chevrolet 4500 vehicles. The brake line clips for the rear driver side brake line may have been incorrectly installed, potentially allowing the brake line to contact a grounding bolt, potentially causing a loss of the rear driver side brakes.
Consequence: If the rear driver side brake fails, the vehicle may experience reduced braking, increasing the risk of a crash.
Remedy: Isuzu will notify owners, and dealers inspect and replace brake line assembly or reposition the brake line into the proper position, as necessary, free of charge. The recall began May 15, 2020. Owners may contact Isuzu customer service at 1-866-441-9638. Isuzu's number for this recall is V2002.
Do not drive: No. Park outside: No.
Date: 2020-01-17. Systems: SEAT BELTS.
Defect: Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restr (excerpt)
Consequence: In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury. (excerpt)
Remedy: Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-09-18. Systems: STEERING.
Defect: Diesel Modification Center LLC. (Diesel Modification Center) is recalling certain 2018-2019 Isuzu NQR ,NRR, and NPR vehicles modified to be equipped with dual steering. The keystock may become dislodged from the steering cross shaft and cause unexpected loss of right hand steering. (excerpt)
Consequence: Unexpected loss of steering increases the risk of a crash. (excerpt)
Remedy: Diesel Modification Center will notify owners, and dealers will verify the keystock is in place or replace it, as necessary. In addition, the set screw will be retorqued and a stamp will be drifted in the keyed slot to ensure the keystock stays in the correct position, free of charge. The recall began November 11, 2019. Owners may contact Diesel Modification Center customer service at 1-256-457 (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-06-11. Systems: EQUIPMENT.
Defect: Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be (excerpt)
Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash. (excerpt)
Remedy: Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
10 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 7 |
|---|
| ENGINE AND ENGINE COOLING | 3 |
|---|
| FUEL SYSTEM, DIESEL | 2 |
|---|
| ELECTRICAL SYSTEM | 1 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
|---|
| EXTERIOR LIGHTING | 1 |
|---|
| UNKNOWN OR OTHER | 1 |
|---|
10244941
Date: 2023-10-11. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days. Performing these required procedures at th
10237146
Date: 2023-05-08. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under
10225521
Date: 2022-10-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING.
We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings and are reactive with the paint, metals, and other materials u
10218932
Date: 2022-08-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim charg
10218927
Date: 2022-08-02. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim charg
10217001
Date: 2022-07-20. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite a
10217004
Date: 2022-07-20. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY.
The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact refere
10201566
Date: 2021-08-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, EQUIPMENT.
In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU
10178754
Date: 2020-07-22. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, FUEL SYSTEM, DIESEL.
ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S (CARB) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN (NOX) WITH NO INCREASE IN THE EMISSION OF OTHER REGULATED POLLUTANTS. AS A RESULT THESE VEHICLES HAVE BEEN APPR
10178753
Date: 2020-07-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL.
THIS INFORMATION IS BEING ISSUED TO HELP DEALERS IDENTIFY APOTENETIAL SOURCE FOR FUEL CONTAMINATION. IF A CUSTOMER'S COMPLAINT LEADS TO THE DISCOVERY OF CONTAMINATED FUEL, THE SOURCE OF THE CONTAMINATION MUST BE FOUND AND REPAIRED. CONTAMINATED FUEL MAY RESULT IN MANY DIFFERENT FAILURES. SOME EXAM