Defect: Jayco, Inc. (Jayco) is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground.
Consequence: If the mounting bracket fails and allows the pump and reservoir to contact the ground and possibly detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy: Jayco will notify owners and dealers will add a support bracket to reinforce the existing support bracket, free of charge. The recall began December 8, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9903515.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
6 manufacturer communications.
Communications by system
System
Count
EQUIPMENT
3
FUEL SYSTEM, GASOLINE
2
LATCHES/LOCKS/LINKAGES
1
10211966
Date: 2022-05-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
10176490
Date: 2020-06-19. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Repair steps regarding beltline/S-lock molding at sidewall
10172531
Date: 2020-03-13. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
10165143
Date: 2019-08-20. Type: Service Bulletin/Repair Instructions. Systems: LATCHES/LOCKS/LINKAGES.
Baggage doors may leaking due to incorrect O-ring installed in handle
10123310
Date: 2017-10-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, GASOLINE.
The new hydrualic leveling system installed includes a hydraulic pump that is larger than one from previous leveling system for this model. The difference in size and weight requires the pump bracket to be reinforced to properly support the pump.
10125180
Date: 2017-10-01. Type: Service Bulletin/Repair Instructions. Systems: FUEL SYSTEM, GASOLINE.
The new hydrualic leveling system installed includes a hydraulic pump that is larger than one from previous leveling system for this model. The difference in size and weight requires the pump bracket to be reinforced to properly support the pump.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.