The Used Car Index

2003 Jayco Firenza problems

NHTSA lists 3 complaints for the 2003 Jayco Firenza, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-07.

NHTSA lists this vehicle as JAYCO FIRENZA.

At a glance

Complaints
3
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
6
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
49,563
Investigations
0
Open investigations
0
Manufacturer communications
1

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
EQUIPMENT133.3%
SERVICE BRAKES, HYDRAULIC133.3%
STRUCTURE133.3%
Top subsystems
SystemSubsystemComplaints
EQUIPMENTRECREATIONAL VEHICLE/TRAILER1
STRUCTUREBODY1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags: This model year has not been tagged.

Recalls

6 recalls.

17V746000

Date: 2017-11-21. Systems: EQUIPMENT.

Defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be nee (excerpt)

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury. (excerpt)

Remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. (excerpt)

Do not drive: No. Park outside: No.

07V129000

Date: 2007-03-20. Systems: EQUIPMENT.

Defect: CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT. (excerpt)

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE. (excerpt)

Remedy: JAYCO WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULI (excerpt)

Do not drive: No. Park outside: No.

06V079000

Date: 2006-03-21. Systems: ELECTRICAL SYSTEM.

Defect: CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS)NOS. 101 "CONTROLS AND DISPLAYS" AND NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE INCORRECT SOFTWARE PROGRAMMED INTO THE INSTRUMENT PANEL CLUSTER SUCH THAT CERTAIN DRIVER WARNINGS REQUIRED BY FMVSS 101 AND (excerpt)

Consequence: DRIVERS WOULD NOT BE WARNED OF BRAKE SYSTEM FAILURES. (excerpt)

Remedy: JAYCO IS WORKING WITH WORKHORSE TO NOTIFY OWNERS AND HAVE THE REPAIR PERFORMED ON THEIR VEHICLES. OWNERS SHOULD CONTACT WORKHORSE AT 1-877-246-7731 OR JAYCO AT 1-800-283-8267. (excerpt)

Do not drive: No. Park outside: No.

04V030000

Date: 2004-01-16. Systems: ELECTRICAL SYSTEM.

Defect: ON CERTAIN MOTORHOMES, EXPOSURE TO HEAT IN THE ENGINE COMPARTMENT COULD DECREASE THE LIFE OF THE CABLE CONSTRAINT COMPONENTS. THIS COULD ALLOW THE ELECTRICAL CABLES TO COME IN CONTACT WITH, OR BE DAMAGED BY, EXHAUST COMPONENTS.

Consequence: THIS COULD CAUSE DETERIORATION OF CABLE INSULATION OR SHORTING OF ELECTRICAL CABLES RESULTING IN A FIRE.

Remedy: DEALERS WILL INSTALL METAL CABLE TIES AND HEAT SHIELDS. OWNER NOTIFICATION BEGAN APRIL 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAYCO AT 1-574-825-0608.

Do not drive: No. Park outside: No.

03V256000

Date: 2003-07-21. Systems: EQUIPMENT.

Defect: ON CERTAIN MOTOR HOMES, THERE IS NO OPTION TO SANITIZE THE FRESH WATER TANKS AND TO PREVENT BACK-FLOW FROM THE WATER PUMP.

Consequence: CONTAMINATION OF THE WATER HOSE COULD OCCUR.

Remedy: DEALERS WILL ADD A HOSE ASSEMBLY WITH A VALVE TO ROUTE THE SANITATION SOLUTION TO THE FRESH TANK. ALSO A BACK FLOW PREVENTOR WILL BE ADDED TO THE FRESH WATER INTAKE TO PREVENT THE WATER FROM THE FRESH TANK FROM CONTACTING THE FRESH HOSE. OWNER NOTIFICATION BEGAN SEPTEMBER 17, 2003. OWNERS SHOULD CONTACT JAYCO AT 1-574-825-0608.

Do not drive: No. Park outside: No.

03V119000

Date: 2003-03-26. Systems: SERVICE BRAKES, HYDRAULIC.

Defect: CERTAIN MOTOR HOME CHASSIS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THE BRAKE SYSTEM WARNING INDICATOR MAY NOT FUNCTION AS REQUIRED BY STANDARD.

Consequence: IN SOME OF THE AFFECTED VEHICLES, THE BRAKE SYSTEM WARNING INDICATOR WILL NOT ILLUMINATE WHEN THE IGNITION IS IN THE START POSITION OR FOR A LOW BRAKE FLUID CONDITION, IF THE BODY BUILDER RELIED SOLELY UPON FORD'S IVM COMPLIANCE STATEMENT FOR THE BRAKE SYSTEM WARNING INDICATOR.

Remedy: DEALERS WILL REPAIR THE BRAKE WARNING LAMP CIRCUIT. OWNER NOTIFICATION BEGAN MARCH 30, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JAYCO AT 1-574-825-0608.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

1 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT1

10211966

Date: 2022-05-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
FIRENZA3

Same model, other years

All model years | All Jayco models

Other Jayco models, 2003

Sources

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