The Used Car Index

2020 Jayco Greyhawk problems

NHTSA lists 2 complaints for the 2020 Jayco Greyhawk, 0 of them mention a crash and 0 mention a fire. 0 complaints mention an injury, with 0 injuries and 0 deaths reported.

Data build 2026-10-08.

NHTSA lists this vehicle as JAYCO GREYHAWK.

At a glance

Complaints
2
With crash
0
With fire
0
With injury (complaints)
0
Injuries
0
Deaths
0
Recalls
5
Do not drive recalls
0
Park outside recalls
0
Recall potential units (maximum)
3,356
Investigations
0
Open investigations
0
Manufacturer communications
7

Complaints per 100k sold unavailable. No sales source is available for this record.

Where the complaints are

Top systems
SystemComplaintsShare of this vehicle's complaints
VISIBILITY2100.0%
Other/I am not sure150.0%
STRUCTURE150.0%
UNKNOWN OR OTHER150.0%
Top subsystems
SystemSubsystemComplaints
STRUCTUREBODY1
VISIBILITYGLASS, SIDE/REAR1

One complaint can name several systems, so shares can add to more than 100 percent.

Model-generated complaint tags

These labels are model-generated, not NHTSA data.

Failure modes
LabelCountShare of taggedMean confidence
mechanical failure2100.0%0.69
Severities
LabelCountShare of taggedMean confidence
moderate2100.0%0.96

Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).

Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.

Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.

Recalls

See new recalls and investigations this week.

5 recalls.

24V245000

Date: 2024-04-02. Systems: SERVICE BRAKES, HYDRAULIC, STEERING.

Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.

Consequence: A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.

Remedy: Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.

Do not drive: No. Park outside: No.

21V204000

Date: 2021-03-24. Systems: EQUIPMENT.

Defect: Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.

Consequence: A gas leak can increase the risk of a fire.

Remedy: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.

Do not drive: No. Park outside: No.

20V780000

Date: 2020-12-15. Systems: EQUIPMENT.

Defect: Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.

Consequence: Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.

Remedy: Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.

Do not drive: No. Park outside: No.

20V337000

Date: 2020-06-09. Systems: VISIBILITY.

Defect: Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Consequence: If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Remedy: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.

Do not drive: No. Park outside: No.

19V406000

Date: 2019-05-30. Systems: SERVICE BRAKES, AIR.

Defect: Jayco, Inc. (Jayco) is recalling certain 2020 Greyhawk motorhomes. The brake relay valve may have an air flow restriction due to a partially blocked orifice, which may cause to extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Consequence: An increase in stopping distance without warning increases the risk of crash.

Remedy: Spartan will notify Jayco owners, and Spartan dealers will inspect and replace the brake relay valve, if necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Spartan customer service at 1-800-543-5008 or Jayco at 1-800-517-9137.

Do not drive: No. Park outside: No.

Investigations

0 investigations; 0 open.

Manufacturer communications

7 manufacturer communications.

Communications by system
SystemCount
EQUIPMENT6
ELECTRICAL SYSTEM2
FUEL SYSTEM, GASOLINE2

10232094

Date: 2023-02-23. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, FUEL SYSTEM, GASOLINE.

Standard Repair Procedure: 4K & 5.5K Generator Overheating A?A A Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.

10211966

Date: 2022-05-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

10208138

Date: 2022-02-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.

INSTRUCTIONS FOR RESETTING LEVELING SYSTEM A?A A ZERO POINTA?A A

10172531

Date: 2020-03-13. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

10171768

Date: 2020-02-26. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, FUEL SYSTEM, GASOLINE.

Fuel Fill Bezel may be too low, restricting fuel flow into tank. Raise 1 inch to ensure proper flow of fuel into tank. Stand

10170782

Date: 2020-01-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.

Exterior Ladder was not manufactured per Jayco specifications, subsequently, the top and middle legs of the ladder do not align with support backers in the rear wall. Installation of additional legs ( total of 4) is required to ensure proper alignment with the rear wall backers

10165146

Date: 2019-08-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.

LCI manufactured awning with incorrect motor that draws higher amperage. The removal of a 15 amp fuse and installation of a 12.5 amp auto reset breaker will ensure proper circuit protection for the incorrect motor.

Notes on this record

  • Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
  • System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
  • Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
  • A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.

Other names NHTSA uses

None listed.

Matched NHTSA models

Matched labels and complaints
NHTSA model labelComplaints
GREYHAWK2

Same model, other years

All model years | All Jayco models

Other Jayco models, 2020

Sources

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