Defect: Kawasaki Motor Corp., U.S.A. (KMC) is recalling certain 2024 Z e-1 ABS and Ninja e-1 ABS motorcycles. The connection between the battery pack assembly and motorcycle may fail due to a missing battery terminal anchor.
Consequence: A failed battery connection can result in a loss of drive power, increasing the risk of a crash.
Remedy: Owners are advised not to ride their motorcycle until the repair has been performed. Dealers will inspect the battery terminals and replace the battery if the anchor is missing, free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC25-03.
Do not drive: Yes. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
7 manufacturer communications.
Communications by system
System
Count
ELECTRICAL SYSTEM
6
STRUCTURE
1
10252293
Date: 2024-03-01. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Kawasaki has initiated an FDM campaign to replace the positive and negative battery lead wires. 2024 Z e-1 ABS & NINJAA A? e-1 ABS Battery Lead Wire Replacement.
10249813
Date: 2024-01-25. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Service Information about a shipping bracket attaching the motorcycle to the crate can cause damage to the motorcycle fuel tank if removed.
10248122
Date: 2023-12-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
Service Information- Ninja e-1 and Z e-1 models require additional, EV related procedures during Assembly & Preparation. A Supplement containing these additional procedures is included with the A&P manual for each model.
10248123
Date: 2023-12-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
EV Models - Service Activation and Parts Registration.
10248124
Date: 2023-12-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
EV Models - Drive Battery Handling instructions and take care when handling the battery packs.
10248125
Date: 2023-12-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
EV Models - Battery & Drive Motor Serial Numbers. If the battery pack(s) or drive motor are replaced on NinjaA A? e-1 and Z e-1 models they must be registered using KVCS as detailed in the KVCS instruction manual.
10248126
Date: 2023-12-12. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
EV Models - Assembly & Preparation Manuals for the Z e-1 and Ninja e-1 models are available on K-Dealer in the A&P Manual Index.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.