No complaints are listed for the 2024 Kenworth W990. NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as KENWORTH W990.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
6 recalls.
Date: 2025-09-02. Systems: ELECTRICAL SYSTEM.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T680, T880, and W990 trucks. The 15-inch digital display may fail to display warning lights or vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 121, "Air Brake Systems."
Consequence: An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.
Remedy: Dealers will update the vehicle display software, free of charge. Owner letters were mailed October 27, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888. PACCAR's number for this recall is 25PACG.
Do not drive: No. Park outside: No.
Date: 2025-06-26. Systems: EXTERIOR LIGHTING.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2024-2026 Kenworth T480, T680, T880, W990, Peterbilt 520, 536, 537, 548, 567, 579, 589, 2025 Kenworth T180, Peterbilt 535, 2025-2026 Kenworth T280, T380 and L770 vehicles. The tail brake light, upper and lower beam headlights, reverse light, and turn signal may not illuminate as intended. In addition, the lift axles, if lowered, may revert to a rai (excerpt)
Consequence: Delayed and unsteady headlights can result in insufficient illumination of the road, decreasing the driver's visibility and increasing the risk of a crash. In addition, an unexpected position change of the lift axles may increase the risk of injury. (excerpt)
Remedy: Dealers will update the VCU software, free of charge. Owner letters were mailed August 19, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's number for this recall is 25PACF. (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-12-09. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2025 Peterbilt and Kenworth vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Please see the recall report for a complete list of models. Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop functioning.
Consequence: Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may not function properly or at all, increasing the risk of a crash.
Remedy: Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed February 3, 2025. Owners may contact Kenworth's customer service at 1-425-828-5888 and Peterbilt's customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWL and 24PBL.
Do not drive: No. Park outside: No.
Date: 2024-03-20. Systems: POWER TRAIN.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
Consequence: A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBE and 24KWE.
Do not drive: No. Park outside: No.
Date: 2024-01-25. Systems: STEERING.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2024-2025 Kenworth T280, T380, T480, T680, T880, L770, W990, and 2024-2025 Peterbilt 389, 520, 535, 536, 537, 548, 567, 579, 589 trucks. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.
Consequence: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and replace the steering gears as necessary, free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Peterbilt customer service at 1-940-591-4220 and/or Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 24PBC and 24KWC.
Do not drive: No. Park outside: No.
Date: 2024-01-25. Systems: STEERING.
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2024 Peterbilt 367, 389, 520, 567, and Kenworth T800, T880, W900, and W990 trucks. The bearing journals may not be fully seated in the steering knuckle assemblies, preventing the proper installation of the wheel end hub assemblies.
Consequence: An improperly installed wheel end hub assembly can leak oil, causing the axle spindles to loosen or fracture and increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering knuckle assemblies as necessary, free of charge. Owner letters were mailed February 23, 2024. Owners may contact Peterbilt customer service at 1-940-591-4220 and/or Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 24PBB and 24KWB.
Do not drive: No. Park outside: No.
Manufacturer communications
55 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE | 28 |
|---|
| ELECTRICAL SYSTEM | 14 |
|---|
| POWER TRAIN | 6 |
|---|
| UNKNOWN OR OTHER | 5 |
|---|
| STEERING | 4 |
|---|
| EXTERIOR LIGHTING | 2 |
|---|
| FORWARD COLLISION AVOIDANCE | 1 |
|---|
| FUEL SYSTEM, DIESEL | 1 |
|---|
11037541
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
11037451
Date: 2026-09-05. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines.
11037479
Date: 2026-09-04. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
[SmartAir / KIMS] A/C systems may shut down prematurely when voltage levels drop below a certain threshold.
11037448
Date: 2026-09-03. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section."
11036427
Date: 2026-08-27. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section."
11036342
Date: 2026-08-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This optional software update is expected to be available after 08/28/2026.
11036289
Date: 2026-08-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
The procedure has been updated to include additional steps for verifying the software level on the vehicle electronic control unit (VECU2) and digital display (DD). Steps have also been added to the PACCAR Common Rail Injection 2 (PCI2) software verification.
11036291
Date: 2026-08-13. Type: Service Bulletin/Repair Instructions. Systems: FORWARD COLLISION AVOIDANCE.
The verbiage in the Introduction section has been updated.
11036292
Date: 2026-08-13. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with additional time to service their trucks before
11035433
Date: 2026-08-01. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
This optional software update is expected to be available on 08/07/26 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to cust