NHTSA lists 282 complaints for the 2017 Kia Optima, 5 of them mention a crash and 10 mention a fire. 3 complaints mention an injury, with 8 injuries and 0 deaths reported.
Data build 2026-10-07.
NHTSA lists this vehicle as KIA OPTIMA.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 87 | 30.9% | 0.73 |
|---|
| electrical electronic | 60 | 21.3% | 0.79 |
|---|
| loss of control | 52 | 18.4% | 0.79 |
|---|
| fluid or fuel leak | 32 | 11.3% | 0.70 |
|---|
| visibility or lighting | 16 | 5.7% | 0.85 |
|---|
| fire or overheating | 12 | 4.3% | 0.94 |
|---|
| unclear | 8 | 2.8% | 0.83 |
|---|
| noise or comfort | 6 | 2.1% | 0.72 |
|---|
| restraint or airbag | 6 | 2.1% | 0.90 |
|---|
| structural or corrosion | 3 | 1.1% | 0.48 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 174 | 61.7% | 0.79 |
|---|
| low | 91 | 32.3% | 0.68 |
|---|
| high | 10 | 3.5% | 0.85 |
|---|
| critical | 5 | 1.8% | 0.92 |
|---|
| none | 2 | 0.7% | 1.00 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 282 tagged complaints of 282 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
4 recalls.
Date: 2023-08-24. Systems: LATCHES/LOCKS/LINKAGES.
Defect: Kia America, Inc. (Kia) is recalling certain 2016-2017 Rio, 2016-2018 Optima, 2017-2018 Optima Hybrid and Optima Plug-in Hybrid vehicles. The trunk latch base may crack, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.
Remedy: Dealers will replace the trunk latch base subassembly, free of charge. Owner notification letters were mailed October 19, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC278.
Do not drive: No. Park outside: No.
Date: 2021-10-29. Systems: ENGINE.
Defect: Kia Motors America (Kia) is recalling certain 2017-2018 Optima Hybrid and Optima Plug-In Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC218.
Do not drive: No. Park outside: No.
Date: 2018-12-19. Systems: ENGINE, FUEL SYSTEM, GASOLINE.
Defect: Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued dur (excerpt)
Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire. (excerpt)
Remedy: Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172. (excerpt)
Do not drive: No. Park outside: No.
Date: 2018-03-08. Systems: HYBRID PROPULSION SYSTEM.
Defect: Kia Motors America (Kia) is recalling certain 2017-2018 Kia Optima hybrid vehicles. These vehicles are equipped with a Voltage Protection Device (VPD), designed to protect the high voltage battery module, that may activate inadvertently.
Consequence: If the VPD activates while the vehicle is being operated in Electric Vehicle (EV) mode, there may be a loss of power, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will remove the VPD switch and install two newly designed Battery Management Systems (BMS) that contain Overvoltage Protection Devices (OPDs), free of charge. The recall is expected to begin May 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC162.
Do not drive: No. Park outside: No.
Investigations
4 investigations; 0 open.
DP22005
Opened: 2023-01-27. Closed: 2023-08-07.
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele
Systems: ELECTRICAL SYSTEM.
Linked campaign numbers: 22V063000.
DP22003
Opened: 2022-09-12. Closed: 2023-12-12.
Loss of Motive Power
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints i
Systems: ENGINE.
Linked campaign numbers: None listed.
EA21003
Opened: 2021-12-22. Closed: 2024-02-05.
Engine Fires
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.A During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, inclu
Systems: ENGINE.
Linked campaign numbers: 23V877.
EA19001
Opened: 2019-04-19. Closed: 2024-09-19.
Electrical overstress
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect.A During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicl
Systems: AIR BAGS.
Linked campaign numbers: 20V024.
Manufacturer communications
202 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 78 |
|---|
| ENGINE AND ENGINE COOLING | 54 |
|---|
| EQUIPMENT | 28 |
|---|
| ENGINE | 24 |
|---|
| STEERING | 21 |
|---|
| POWER TRAIN | 17 |
|---|
| FUEL SYSTEM, GASOLINE | 13 |
|---|
| VISIBILITY | 11 |
|---|
11036628
Date: 2026-08-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, VISIBILITY/WIPER.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR a ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the A
11034003
Date: 2026-06-08. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin prov
11031854
Date: 2026-04-04. Type: Emissions. Systems: ENGINE.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSIONS: ECM LOGIC IMPROVEMENT (SC340 REVISION 5) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to
11030390
Date: 2026-03-17. Type: Emissions. Systems: ELECTRICAL SYSTEM, ENGINE.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 104 ) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for certain 2016-2020 MY Optima
11029979
Date: 2026-03-06. Type: Emissions. Systems: ELECTRICAL SYSTEM, ENGINE.
TECHNICAL SERVICE BULLETIN: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA II 2.4L GDI EMISSION SECM LOGIC IMPROVEMENT (SC340 REV 4) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin p
11028908
Date: 2026-02-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin prov
11026899
Date: 2025-12-19. Type: Emissions. Systems: ENGINE.
VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION (SC340 FLIGHT 103 / JF) - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to improve the emissions software logic in the Electronic Control Module (ECM) for certain 2016-2020 MY Op
11026825
Date: 2025-12-18. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have bee
11026980
Date: 2025-12-17. Type: Other. Systems: STRUCTURE.
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free
11026698
Date: 2025-12-09. Type: Other. Systems: BACK OVER PREVENTION.
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal