NHTSA lists 2 complaints for the 2014 Kia Soul EV, 1 of them mention a crash and 0 mention a fire. 1 complaints mention an injury, with 2 injuries and 0 deaths reported.
Data build 2026-10-09.
NHTSA lists this vehicle as KIA SOUL EV.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 1 | 50.0% | 0.42 |
|---|
| restraint or airbag | 1 | 50.0% | 1.00 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| high | 1 | 50.0% | 1.00 |
|---|
| moderate | 1 | 50.0% | 0.85 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 2 tagged complaints of 2 complaints (100.0%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
See new recalls and investigations this week.
1 recalls.
Date: 2017-09-29. Systems: STEERING.
Defect: Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly. (excerpt)
Consequence: If the pinion gear separates, steering will be lost, increasing the risk of a crash. (excerpt)
Remedy: Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are bei (excerpt)
Do not drive: No. Park outside: No.
Investigations
2 investigations; 0 open.
PE19004
Opened: 2019-03-29. Closed: 2021-12-22.
Non-crash Vehicle Fires
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and
Systems: ELECTRICAL SYSTEM, ENGINE, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
Linked campaign numbers: 20V088000, 20V100000, 20V101000, 20V518000, 20V519000, 20V750000, 21V331000, 21V844000.
DP18003
Opened: 2018-08-21. Closed: 2019-05-10.
Non-crash Vehicle Fires
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to
Systems: ELECTRICAL SYSTEM, ENGINE, ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING, UNKNOWN OR OTHER.
Linked campaign numbers: 18V907000, 18V934000, 19V120000, 19V204000.
Manufacturer communications
13 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 6 |
|---|
| ENGINE AND ENGINE COOLING | 3 |
|---|
| EQUIPMENT | 3 |
|---|
| BACK OVER PREVENTION | 1 |
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| EXTERIOR LIGHTING | 1 |
|---|
| FUEL SYSTEM, GASOLINE | 1 |
|---|
| POWER TRAIN | 1 |
|---|
| STEERING | 1 |
|---|
11026698
Date: 2025-12-09. Type: Other. Systems: BACK OVER PREVENTION.
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal
10226555
Date: 2022-11-18. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart
10201528
Date: 2021-09-15. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 1.6L GDI WITH MIL ON DTC P050A ECM LOGIC IMPROVEMENT (SA485) - This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2014-2016MY Soul (PS) vehicles with Gamma 1.6L GDI engines, produced from Aug
10201529
Date: 2021-09-13. Type: Service Bulletin/Repair Instructions. Systems: EXTERIOR LIGHTING, STRUCTURE.
TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models tha
10201430
Date: 2021-09-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the renotification to the 2014-2016 MY Soul vehicle owners advising them to have the Product Improvement Campaign (PI2002B) performed. Upon completion, Kia will warrant any engine long block assembly repair needed due to connecting
10201431
Date: 2021-09-10. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the renotification to the 2014-2016 MY Soul vehicle owners advising them to have the Product Improvement Campaign (PI2002B) performed. Upon completion, Kia will warrant any engine long block assembly repair needed due to connecting
10195049
Date: 2021-06-04. Type: Service Bulletin/Repair Instructions. Systems: VISIBILITY.
PIT STOP: A/C DYE FOR E-COMPRESSOR EQUIPPED VEHICLES - This bulletin provides information on the proper non-conductive A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor.
10167301
Date: 2019-10-15. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor Driven Power Steering (MDPS) Motor, Electronic Cont
10089742
Date: 2015-06-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE
10092132
Date: 2015-06-26. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, EQUIPMENT.
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. NOTE: ONLY NEW MODELS (DURING PDI INSPECTION OR AT THE POINT OF PURCHASE