NHTSA lists 153 complaints for the 2002 Lexus ES300, 37 of them mention a crash and 5 mention a fire. 16 complaints mention an injury, with 24 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as LEXUS ES300.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
2 recalls.
Date: 2001-12-11. Systems: AIR BAGS.
Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH A THREE-SPOKE STYLE STEERING WHEEL. DURING AIR BAG DEPLOYMENT, IT IS POSSIBLE THAT THE BOTTOM SEAM OF THE FRONT DRIVER'S SIDE AIR BAG MODULE COVER (HORN PAD) COULD BE TORN AWAY ALLOWING THE BOTTOM PORTION OF THE COVER TO COMPLETELY DETACH FROM THE AIR BAG MODULE.
Consequence: IF THIS SHOULD OCCUR, THERE IS A POSSIBILITY THAT THE DETACHED BOTTOM PORTION MAY STRIKE THE DRIVER CAUSING PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE DRIVER'S SIDE AIR BAG MODULE. OWNER NOTIFICATION BEGAN DECEMBER 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-888-333-9376.
Do not drive: No. Park outside: No.
Date: 2001-12-11. Systems: SERVICE BRAKES, HYDRAULIC.
Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LEFT FRONT BRAKE TUBE MAY HAVE BEEN DEFORMED PRIOR TO VEHICLE DELIVERY DUE TO IMPROPER INSTALLATION OF A COIL SPRING SPACER THAT WAS INSTALLED TO PREVENT DAMAGE TO THE VEHICLE DURING TRANSPORTATION.
Consequence: IF THE BRAKE TUBE IS DEFORMED SIGNIFICANTLY, IT COULD CONTACT THE INNER FENDER PANEL, AND EVENTUALLY CAUSE DAMAGE TO THE TUBE DUE TO VIBRATION DURING DRIVING. BRAKE TUBE DAMAGE COULD ALSO LEAD TO BRAKE FLUID LEAKAGE AFTER EXTENDED USE OF THE VEHICLE.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE LINE AND, IF NECESSARY, REPLACE THE LINE. OWNER NOTIFICATION BEGAN JANUARY 1, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT LEXUS AT 1-888-333-9376.
Do not drive: No. Park outside: No.
Investigations
4 investigations; 0 open.
DP09001
Opened: 2009-04-08. Closed: 2009-10-29.
UNWANTED AND UNINTENDED ACCELERATION
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED DP09-001 ON APRIL 8, 2009, TO EVALUATE A DEFECT PETITION REQUESTING ADDITIONAL INVESTIGATION OF POTENTIAL THROTTLE CONTROL SYSTEM DEFECTS UNRELATED TO FLOOR MAT INTERFERENCE WITH ACCELERATOR PEDALS IN MODEL YEAR (MY) 2007 LEXUS ES 350 VEHICLES.THE PETITIONER REFERENCED AN EARLIER ODI INVESTIGATION CONCERNING FLOOR MAT INTERFERENCE WITH ACCELERATOR P
Systems: VEHICLE SPEED CONTROL.
Linked campaign numbers: None listed.
DP05002
Opened: 2005-08-05. Closed: 2006-01-05.
VEHICLE SPEED CONTROL
IN A LETTER DATED JULY 8, 2005, AND AFTER EXPERIENCING TWO INCIDENTS (AND ONE CRASH) WHERE HE ALLEGES HIS MODEL YEAR (MY) 2002 CAMRY ACCELERATED WITHOUT DRIVER INPUT, MR. JORDAN ZIPRIN PETITIONED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION?S (NHTSA) OFFICE OF DEFECTS INVESTIGATION (ODI) TO COMMENCE A PROCEEDING TO DETERMINE THE EXISTENCE OF A DEFECT WITHIN THE ETC SYSTEM IN MY 2002 TO 2005
Systems: VEHICLE SPEED CONTROL.
Linked campaign numbers: None listed.
PE04021
Opened: 2004-03-03. Closed: 2004-07-22.
THROTTLE CONTROL SYSTEM
THE LEXUS MODELS WERE THE SUBJECT OF DEFECT PETITION (DP) 04-003.TWELVE ODI COMPLAINTS ARE DUPLICATIVE TO TOYOTA REPORTS, INCLUDING THE TWO MINOR CRASHES.THE V6 EQUIPPED SOLARA MODELS HAVE BEEN EXCLUDED BECAUSE THEY DO NOT CONTAIN THE SUBJECT THROTTLE CONTROL SYSTEM.TOYOTA INTRODUCED ELECTRONIC THROTTLE CONTROL (ETC) ON THE SUBJECT VEHICLES BEGINNING IN MODEL YEAR (MY) 2002.ODI OPENED THE INVESTIG
Systems: VEHICLE SPEED CONTROL.
Linked campaign numbers: None listed.
DP04003
Opened: 2004-02-17. Closed: 2004-03-05.
THROTTLE CONTROL SYSTEM
THE POPULATION NUMBER NOTED ABOVE IS ESTIMATED.IN THE JANUARY 15TH, 2004 PETITION REQUEST LETTER TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), THE PETITIONER IDENTIFIED 37 VOQ COMPLAINTS AS RELATED TO VEHICLE SPEED CONTROL ISSUES SIMILAR TO THOSE THE PETITIONER ALLEGEDLY EXPERIENCED IN THEIR OWN VEHICLE ON MULTIPLE OCCASIONS (AS DESCRIBED IN THE PETITION REQUEST LETTER).DURING IT'
Systems: VEHICLE SPEED CONTROL.
Linked campaign numbers: None listed.
Manufacturer communications
97 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 23 |
|---|
| ELECTRICAL SYSTEM | 17 |
|---|
| STRUCTURE | 13 |
|---|
| POWER TRAIN | 12 |
|---|
| VISIBILITY | 7 |
|---|
| AIR BAGS | 6 |
|---|
| ENGINE AND ENGINE COOLING | 4 |
|---|
| SERVICE BRAKES, HYDRAULIC | 4 |
|---|
11003586
Date: 2024-04-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surfa
11003587
Date: 2024-04-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film withi
11003588
Date: 2024-04-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfa
11003641
Date: 2024-04-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surfa
11003642
Date: 2024-04-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film withi
11003643
Date: 2024-04-19. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfa
10214355
Date: 2022-04-13. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
10207945
Date: 2022-01-12. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, TIRES, WHEELS.
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information o
10179601
Date: 2020-08-05. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN.
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty
10179697
Date: 2020-08-05. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty