NHTSA lists 145 complaints for the 2011 Lincoln MKZ, 11 of them mention a crash and 3 mention a fire. 5 complaints mention an injury, with 6 injuries and 0 deaths reported.
Data build 2026-10-08.
NHTSA lists this vehicle as LINCOLN MKZ.
Model-generated complaint tags: This model year has not been tagged.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2021-03-10. Systems: AIR BAGS.
Defect: Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Do not drive: No. Park outside: No.
Date: 2019-01-07. Systems: AIR BAGS.
Defect: Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury (excerpt)
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. (excerpt)
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01. (excerpt)
Do not drive: Yes. Park outside: No.
Date: 2018-11-01. Systems: AIR BAGS.
Defect: Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the (excerpt)
Consequence: If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash. (excerpt)
Remedy: Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34. (excerpt)
Do not drive: No. Park outside: No.
Date: 2016-05-31. Systems: AIR BAGS.
Defect: Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, (excerpt)
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death. (excerpt)
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer servi (excerpt)
Do not drive: Yes. Park outside: No.
Date: 2015-06-02. Systems: STEERING.
Defect: Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The a (excerpt)
Consequence: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash. (excerpt)
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford custome (excerpt)
Do not drive: No. Park outside: No.
Investigations
2 investigations; 0 open.
PE14030
Opened: 2014-10-02. Closed: 2015-09-10.
Electric power steering failure
The Office of Defects Investigation (ODI) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted Electric Power Assisted Steering (EPAS) unit.Some of the complaints alleged that the steering assist failed and resulted in increased steering efforts that contributed to a loss of control and in some
Systems: STEERING.
Linked campaign numbers: 15V340000.
EA12009
Opened: 2012-12-12. Closed: 2014-06-12.
Floor mat interference with accelerator
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ vehicles built at Hermosillo Assembly Plant (HAP) from November 9, 2007, to October 31 ,2010.NHTSA tes
Systems: VEHICLE SPEED CONTROL.
Linked campaign numbers: 14E028000.
Manufacturer communications
34 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 8 |
|---|
| EQUIPMENT | 8 |
|---|
| ENGINE AND ENGINE COOLING | 6 |
|---|
| POWER TRAIN | 4 |
|---|
| STEERING | 4 |
|---|
| ENGINE | 3 |
|---|
| AIR BAGS | 2 |
|---|
| EXTERIOR LIGHTING | 2 |
|---|
11029052
Date: 2026-02-24. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE, UNKNOWN OR OTHER.
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
10254138
Date: 2024-04-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. Unlike the integrated (wired) factory keypad,
10250305
Date: 2024-02-08. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
When performing any transmission fluid change or topoff involving MotorcraftA A? Premium ATF, MERCONA A? V has replaced all versions of MotorcraftA A? Premium ATF and can be used going forward. Mixing MotorcraftA A? Premium ATF and MERCONA A? V in the same transmission is acceptable. After 31-Jan-20
10240415
Date: 2023-07-27. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion and MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection REASON FOR THIS SUPPLEMENT A A?A A A A? Updated Ranger Technical Information to include images
10236689
Date: 2023-05-26. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
Some 2010-2012 Fusion/Milan and 2011-2012 MKZ vehicles equipped with a 2.5L or 3.0L engine and electronic power assist steering (EPAS), a remanufactured replacement steering gear (MU2Z-3V504-ARM) is available which is significantly less expensive than a new replacement gear. When conducting repairs
10234103
Date: 2023-04-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM, POWER TRAIN.
Some 2010-2012 Fusion hybrid electric vehicles (HEV), 2010-2011 Milan HEV and 2011-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. This may be due to software in the battery energy control modu
10209374
Date: 2022-03-28. Type: Service Bulletin/Repair Instructions. Systems: AIR BAGS.
Certain 2005-2014 Mustang, 2005-2006 GT, 2004-2011 Ranger, 2006-2012 Fusion & MKZ/Zephyr, 2006-2011 Milan, and 2007-2010 Edge & MKX Vehicles Driver & Passenger Airbag Module Quality Control Inspection: Ford Motor Company has determined that some vehicles claimed by dealers as repaired under Takata A
10160931
Date: 2019-05-10. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the eng
10137113
Date: 2018-03-30. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or origin
10136597
Date: 2018-02-14. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.