No complaints are listed for the 2000 Mack CX. NHTSA's API and bulk file list none in this build.
Data build 2026-10-07.
NHTSA lists this vehicle as MACK CX.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
6 recalls.
Date: 2008-12-23. Systems: EXTERIOR LIGHTING.
Defect: MACK IS RECALLING 34,269 MY 1999-2005 CX AND MY 2004-2008 CXN TRUCKS. THE HEADLIGHT SWITCH MAY PREMATURELY FAIL RESULTING IN INOPERATIVE OR INTERMITTENT HEADLIGHTS.
Consequence: THE HEAD LIGHTS MAY NOT OPERATE PROPERLY WHICH COULD RESULT IN INTERMITTENT OR NO HEADLIGHT FUNCTION. THIS COULD IMPAIR A DRIVER'S VISIBILITY, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE HEADLIGHT SWITCH. THE RECALL BEGAN ON FEBRUARY 27, 2009. OWNERS MAY CONTACT MACK AT 1-800-528-6586.
Do not drive: No. Park outside: No.
Date: 2002-08-15. Systems: STEERING.
Defect: ON SOME HEAVY DUTY CLASS 8 VEHICLES EQUIPPED WITH ARVINMERITOR AXLE ASSEMBLIES WHICH MAY HAVE BEEN MANUFACTURED WITH TRW MODEL 20EDL BALL SOCKETS, THE TIE ROD BALL-SOCKET BEARINGS HAVE A BELOW SPECIFICATION CASE DEPTH AND/OR HARDNESS WHICH CAN LEAD TO PREMATURE WEAR OUT OF THE SOCKET IN SOME APPLICATIONS.
Consequence: IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THE BALL SOCKET ASSEMBLIES. THIS CAMPAIGN WILL SUPERSEDE NHTSA RECALL NOS. 01V-140-005 (MACK SC0270) AND 00V-246-103 (MACK SC0262). OWNER NOTIFICATION BEGAN DECEMBER 27, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 610-709-3337.
Do not drive: No. Park outside: No.
Date: 2002-01-18. Systems: STEERING.
Defect: ON CERTAIN CLASS 8 HEAVY DUTY TRUCKS EQUIPPED WITH R. H. SHEPPARD M90 STEERING GEARS, AN INCORRECT HOSE WAS USED FOR THE HIGH-PRESSURE LINE BETWEEN THE POWER STEERING PUMP AND THE STEERING GEAR. THE HOSE IS RATED AT 2000 PSI, WHILE IT SHOULD BE RATED AT 3000 PSI.
Consequence: THIS HOSE COULD DEVELOP A LEAK OR BURST WHILE IN SERVICE. SHOULD THE LINE BURST, STEERING CONTROL WOULD STILL BE MAINTAINED, BUT A LOSS OF POWER ASSIST WILL BE EXPERIENCED.
Remedy: DEALERS WILL REPLACE THE STEERING HOSE. OWNER NOTIFICATION BEGAN MARCH 22, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011.
Do not drive: No. Park outside: No.
Date: 2001-09-24. Systems: STEERING.
Defect: VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH TRW TIE ROD ENDS ON CERTAIN DANA/SPICER AXLES (E12001) AND MACK AXLES THROUGH DANA HEAVY AXLE (FAWL 12). THE TIE ROD AND DRAG LINK BALL STUD ENDS CONTAIN BEARINGS THAT ARE BELOW THE SPECIFIED CASE DEPTH AND/OR HARDNESS. (excerpt)
Consequence: THIS CAN LEAD TO PREMATURE WEAR WITH POSSIBLE SEPARATION OF THE BALL STUD FROM THE SOCKET, INCREASING THE RISK OF LOSS OF CONTROL OF THE VEHICLE. (excerpt)
Remedy: DEALERS WILL REMOVE AND REPLACE ALL AFFECTED TIE RODS AND DRAG LINKS WITH DIFFERENT DESIGNED ENDS. TRUCKS THAT HAVE BEEN REPAIRED UNDER RECALL 00V246103/SC0262 WILL NOT BE RE-RECALLED. TRUCKS ONLY INSPECTED AND DETERMINED TO HAVE AN ACCEPTABLE DATE CODE UNDER SC0262 WILL BE RECALLED UNDER THIS CAMPAIGN. OWNER NOTIFICATION BEGAN JANUARY 8, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED (excerpt)
Do not drive: No. Park outside: No.
Date: 2001-08-01. Systems: SERVICE BRAKES, AIR.
Defect: VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH CERTAIN MERITOR-WABCO BRAKE SYSTEM TWO AND FOUR PORT RELAY VALVES. THE VALVE MAY STICK OPEN WHEN A HIGH-PRESSURE APPLICATION IS RELEASED.
Consequence: WHEN THE VALVE STICKS OPEN, IT CAN RESULT IN A TOTAL LOSS OF AIR FROM EITHER THE SERVICE OR THE PARK BRAKE SYSTEM. THE DRIVER MAY LOSE BRAKING ABILITY UNDER A SERVICE APPLICATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: DEALERS WILL REPLACE THESE VALVES. OWNER NOTIFICATION BEGAN NOVEMBER 16, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MACK AT 1-610-709-3011 OR MERITOR WABCO AT 800-535-5560.
Do not drive: No. Park outside: No.
Date: 2000-10-04. Systems: VEHICLE SPEED CONTROL.
Defect: VEHICLE DESCRIPTION: CLASS 8 TRUCKS EQUIPPED WITH FELSTED ELECTRONIC ACCELERATOR PEDALS. THE RETURN SPRINGS CAN BREAK ON THE ACCELERATOR PEDALS THAT ARE EQUIPPED WITH STAINLESS STEEL OR ELECTROPLATED WIRE RETURN SPRINGS.
Consequence: THIS CONDITION COULD CAUSE THE PEDAL TO GO TO FULL THROTTLE IF BOTH RETURN SPRINGS BREAK, INCREASING THE RISK OF A CRASH.
Remedy: REPLACEMENT ACCELERATOR PEDALS EQUIPPED WITH RETURN SPRINGS MANUFACTURED OF MUSIC WIRE WITH ONE ADDITIONAL COIL ON EACH SPRING AND WITH AN ORGANIC COATING, ELIMINATING ELECTROPLATING WILL BE INSTALLED.
Do not drive: No. Park outside: No.
Manufacturer communications
37 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE AND ENGINE COOLING | 14 |
|---|
| ELECTRICAL SYSTEM | 7 |
|---|
| EQUIPMENT | 5 |
|---|
| POWER TRAIN | 5 |
|---|
| UNKNOWN OR OTHER | 3 |
|---|
| VEHICLE SPEED CONTROL | 3 |
|---|
| STRUCTURE | 2 |
|---|
| SUSPENSION | 2 |
|---|
11008366
Date: 2024-09-13. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES.
CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
10246086
Date: 2023-11-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the c
10241946
Date: 2023-08-14. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
TSB: Barksdale Leveling Valve, Leak Test
10238788
Date: 2023-06-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
V-MAC III Odometer And Engine Hours Programming
10237339
Date: 2023-05-24. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )
10218913
Date: 2022-08-06. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT, STRUCTURE, UNKNOWN OR OTHER.
2009 Document reformatted to be published as a TSB in Impact. Day cab Conversion Closure Panel
10215287
Date: 2022-06-28. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
10215289
Date: 2022-06-22. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
10215312
Date: 2022-06-21. Type: Service Bulletin/Repair Instructions. Systems: VEHICLE SPEED CONTROL.
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
10215315
Date: 2022-06-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, POWER TRAIN.
Programming Failure - Chassis With Cummins Engine And An Allison Transmission