Defect: Mack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.
Consequence: The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 LR natural gas vehicles. The methane detector may be inoperative due to a missing fuse.
Consequence: An inoperative methane detector can fail to detect a gas leak, increasing the risk of a fire or injury.
Remedy: Dealers will install a fuse, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0461.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
31 manufacturer communications.
Communications by system
System
Count
ENGINE
12
ELECTRICAL SYSTEM
9
FUEL/PROPULSION SYSTEM
4
POWER TRAIN
4
ENGINE AND ENGINE COOLING
2
SERVICE BRAKES
2
SUSPENSION
2
UNKNOWN OR OTHER
2
11034135
Date: 2026-06-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE.
The purpose of this CBR is to provide steps on how to correct a customer complaint of DTC P107B86 accompanied With intermittent loss of throttle.
11032086
Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CBR - Mack Carrier Nut Adhesive Change.
11032092
Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
11032096
Date: 2026-04-02. Type: Service Campaign. Systems: SUSPENSION.
SC - Trunion Nut Pinch Bolt.
11030579
Date: 2026-03-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, UNKNOWN OR OTHER.
CBR - No Start Condition After Over the Air Programing.
11029453
Date: 2026-02-01. Type: Service Campaign. Systems: FUEL/PROPULSION SYSTEM.
SC - Mack Trucks has determined that a select group of trucks were built with an AHI Module fuel pressure sensor which does not meet our specifications.
11028042
Date: 2026-01-09. Type: Service Bulletin/Repair Instructions. Systems: STEERING.
CBR - Mack Chassis - Model LR - Linear Assist Cylinder Repair.
11026025
Date: 2025-11-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
CBR - Mack Temperature Sensor Troubleshooting Guide
11022289
Date: 2025-08-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR - When an OTA (Over-The-Air) job starts to program the VECU blocks the starter relay out, if the job ends in a Critical failure, the vehicle will remain in Safe State.
11021332
Date: 2025-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.