No complaints are listed for the 2024 Mack MD (electric). NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as MACK MD (ELECTRIC).
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
4 recalls.
Date: 2025-10-06. Systems: SEAT BELTS.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Consequence: An improperly welded seat belt anchorage bracket can detach during a crash, increasing the risk of injury.
Remedy: Dealers will install a reinforcement plate, free of charge. Owner letters were mailed January 21, 2026. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0485. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 13, 2025.
Do not drive: No. Park outside: No.
Date: 2025-06-23. Systems: ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024-2026 Mack MD vehicles. When the Controller Area Network (CAN) communications are interrupted, the throttle signal from the electro mobility control unit may retain the last known throttle setting, and the engine will not return to idle as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standar (excerpt)
Consequence: An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash. (excerpt)
Remedy: Dealers will update the control unit software, free of charge. Owner notification letters were mailed August 14, 2025. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0481. (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-06-16. Systems: ELECTRICAL SYSTEM.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024 MD vehicles. An incorrectly assembled high voltage connector could prevent the mechanical connector lock from properly engaging, allowing the high voltage cable to loosen.
Consequence: A loose high voltage cable can cause a sudden loss of steering and drive power, increasing the risk of crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and repair the mechanical connector lock as necessary, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0467.
Do not drive: Yes. Park outside: No.
Date: 2024-06-04. Systems: ELECTRICAL SYSTEM.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.
Consequence: A sudden loss of steering control and drive power increases the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.
Do not drive: Yes. Park outside: No.
Manufacturer communications
21 manufacturer communications.
Communications by system| System | Count |
|---|
| ELECTRICAL SYSTEM | 16 |
|---|
| POWER TRAIN | 4 |
|---|
| FUEL/PROPULSION SYSTEM | 2 |
|---|
| SERVICE BRAKES | 2 |
|---|
| UNKNOWN OR OTHER | 2 |
|---|
| STRUCTURE | 1 |
|---|
| SUSPENSION | 1 |
|---|
11036591
Date: 2026-08-06. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, STRUCTURE.
The current MD electric cooling box mounting blocks access to the radiator drain. This procedure gives the instructions to gain access to the radiator drain.
11036597
Date: 2026-08-02. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
Certain MMDe model Mack trucks were assembled without fuse and relay center labels.
11032086
Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CBR - Mack Carrier Nut Adhesive Change.
11032092
Date: 2026-04-09. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
11027017
Date: 2025-12-02. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
Mack Trucks has identified that certain MDE model trucks may have inadequate torque at the high-voltage connections of the drive motor. Insufficient torque at these connections can lead to intermittent power loss and potential short circuits. Please follow the instructions in this document to inspec
11027022
Date: 2025-12-02. Type: Service Campaign. Systems: ELECTRICAL SYSTEM.
SC - MMDe Instrument Cluster Software
11024782
Date: 2025-10-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR - Mack Chassis - MDe Instrument Cluster(IC) Nuisance Popup Message.
11022289
Date: 2025-08-22. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR - When an OTA (Over-The-Air) job starts to program the VECU blocks the starter relay out, if the job ends in a Critical failure, the vehicle will remain in Safe State.
11021332
Date: 2025-07-28. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.
11021333
Date: 2025-07-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, SERVICE BRAKES.
CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.