No complaints are listed for the 2018 Mack Pinnacle (cxu). NHTSA's API and bulk file list none in this build.
Data build 2026-10-09.
NHTSA lists this vehicle as MACK PINNACLE (CXU).
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
3 recalls.
Date: 2021-04-01. Systems: ELECTRONIC STABILITY CONTROL (ESC).
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 136, "Electronic Stabilit (excerpt)
Consequence: A vehicle that drifts out of its lane increases the risk of a crash. (excerpt)
Remedy: Mack will notify owners, and dealers will reprogram the vehicle control units, free of charge. The recall began on April 21, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0423. (excerpt)
Do not drive: No. Park outside: No.
Date: 2019-01-21. Systems: POWER TRAIN.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN) and Pinnacle (CXU) vehicles, equipped with an automated manual transmission. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Consequence: Unintended vehicle movement can increase the risk of a crash.
Remedy: Mack has notified owners, and dealers will update the software or replace the clutch, as necessary, free of charge. The recall began on January 25, 2019. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0415.
Do not drive: No. Park outside: No.
Date: 2018-03-06. Systems: ELECTRICAL SYSTEM, EXTERIOR LIGHTING, INTERIOR LIGHTING, VISIBILITY.
Defect: Mack Trucks, Inc. (Mack) is recalling certain 2018 Anthem (AN), Granite (GU), and Pinnacle (CXU, PI) trucks. An electrical overload condition may cause the light control module (LCM) to fail, resulting in the loss of the exterior lighting, interior dashboard lighting, and the windshield wipers.
Consequence: Loss of lighting or windshield wiper function can increase the risk of a crash.
Remedy: Mack will notify owners, and dealers will replace and reprogram the LCM, free of charge. The recall began on March 23, 2018. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0409.
Do not drive: No. Park outside: No.
Manufacturer communications
157 manufacturer communications.
Communications by system| System | Count |
|---|
| ENGINE AND ENGINE COOLING | 64 |
|---|
| ELECTRICAL SYSTEM | 29 |
|---|
| POWER TRAIN | 29 |
|---|
| EQUIPMENT | 17 |
|---|
| FUEL SYSTEM, DIESEL | 14 |
|---|
| SUSPENSION | 8 |
|---|
| FUEL SYSTEM, GASOLINE | 7 |
|---|
| UNKNOWN OR OTHER | 6 |
|---|
10253804
Date: 2024-04-22. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
10253807
Date: 2024-04-02. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
10251333
Date: 2024-02-21. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR -Telematics Gateway (TGW) Connect Ability Issues
10251328
Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: SUSPENSION.
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
10251329
Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
10251331
Date: 2024-02-16. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
10249553
Date: 2024-01-18. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR: TGW Will Not Connect After SIM Card Replacement
10249551
Date: 2024-01-17. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, SUSPENSION.
CBR: Frame Or Cab Lean
10246086
Date: 2023-11-07. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the c
10244808
Date: 2023-10-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
CBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster