NHTSA lists 37 complaints for the 2012 Mazda MAZDA5, 4 of them mention a crash and 0 mention a fire. 4 complaints mention an injury, with 7 injuries and 0 deaths reported.
Data build 2026-10-07.
NHTSA lists this vehicle as MAZDA MAZDA5.
Model-generated complaint tags
These labels are model-generated, not NHTSA data.
Failure modes| Label | Count | Share of tagged | Mean confidence |
|---|
| mechanical failure | 13 | 43.3% | 0.86 |
|---|
| loss of control | 6 | 20.0% | 0.85 |
|---|
| fluid or fuel leak | 5 | 16.7% | 0.95 |
|---|
| restraint or airbag | 3 | 10.0% | 0.80 |
|---|
| structural or corrosion | 2 | 6.7% | 0.62 |
|---|
| unclear | 1 | 3.3% | 0.70 |
|---|
Severities| Label | Count | Share of tagged | Mean confidence |
|---|
| moderate | 20 | 66.7% | 0.86 |
|---|
| low | 6 | 20.0% | 0.71 |
|---|
| high | 4 | 13.3% | 1.00 |
|---|
Model: typesafe/jev-1.13-20260917; schema version: tag-v1. 30 tagged complaints of 37 complaints (81.1%).
Confidence is the model's own probability for the label it chose (0 to 1), not accuracy.
Model-generated labels on tagged complaints only. Model years 2013 and newer are tagged in full; 2012 in part (see tagged_share); earlier model years have no tags. NHTSA's own flags remain separate in the complaints block.
Recalls
1 recalls.
Date: 2016-09-06. Systems: STRUCTURE.
Defect: Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affe (excerpt)
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury. (excerpt)
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H. (excerpt)
Do not drive: No. Park outside: No.
Manufacturer communications
225 manufacturer communications.
Communications by system| System | Count |
|---|
| EQUIPMENT | 90 |
|---|
| ELECTRICAL SYSTEM | 47 |
|---|
| ENGINE AND ENGINE COOLING | 22 |
|---|
| EXTERIOR LIGHTING | 16 |
|---|
| STEERING | 16 |
|---|
| STRUCTURE | 15 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 13 |
|---|
| UNKNOWN OR OTHER | 12 |
|---|
11037899
Date: 2026-09-11. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical con
11037013
Date: 2026-08-20. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Product Quality Information (PQI) DESCRIPTION Service Information MT-041/12 is no longer valid. It has been unpublished and superseded by the Field Quality Information Report (FQIR) reporting system.
11034447
Date: 2026-06-19. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM, ENGINE.
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by ask
11032103
Date: 2026-04-21. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, POWER TRAIN, SERVICE BRAKES, UNKNOWN OR OTHER.
This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the sch
11026917
Date: 2025-12-17. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below
11026904
Date: 2025-12-10. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling
11022742
Date: 2025-08-22. Type: Service Bulletin/Repair Instructions. Systems: STRUCTURE, UNKNOWN OR OTHER.
Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and a
11022727
Date: 2025-08-14. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
When replacing the SiriusXM satellite radio unit, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with an active SAT radio.
11020039
Date: 2025-06-19. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (leaves, dust, dirt....ect.) may fall on the
11017699
Date: 2025-04-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling