No complaints are listed for the 2013 MCI D4500. NHTSA's API and bulk file list none in this build.
Data build 2026-10-08.
NHTSA lists this vehicle as MCI D4500.
Model-generated complaint tags: No complaints are listed for tagging.
Recalls
See new recalls and investigations this week.
5 recalls.
Date: 2025-12-10. Systems: STRUCTURE, VISIBILITY.
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, (excerpt)
Consequence: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash. (excerpt)
Remedy: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005. (excerpt)
Do not drive: No. Park outside: No.
Date: 2024-02-07. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
Defect: Motor Coach Industries (MCI) is recalling certain 2014-2018 D4000, 2013-2019 D4005, 2013-2023 D4500, 2013-2020 D4505, and 2021-2024 D45CRT coaches equipped with a Ricon wheelchair lift. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform (excerpt)
Consequence: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury. (excerpt)
Remedy: MCI will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 21, 2024. Owners may contact MCI customer service at 1-800-241-2947. (excerpt)
Do not drive: No. Park outside: No.
Date: 2018-05-13. Systems: ENGINE AND ENGINE COOLING.
Defect: Motor Coach Industries (MCI) is recalling certain 2011-2016 D4500, D4505, D4000, D4005, and D4000 ISTV motor coaches equipped with ISX engines. Due to vibrations, the exhaust bellow pipes develop a hole.
Consequence: If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.
Remedy: MCI will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. The recall began July 10, 2018. Owners may contact MCI customer service at 1-800-241-2947.
Do not drive: No. Park outside: No.
Date: 2016-01-20. Systems: SEATS.
Defect: Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, (excerpt)
Consequence: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury. (excerpt)
Remedy: MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431. (excerpt)
Do not drive: No. Park outside: No.
Date: 2013-04-16. Systems: ENGINE AND ENGINE COOLING.
Defect: Motor Coach Industries (MCI) is recalling certain model year 2012-2013 D4000, D4000ISTV, D4005, D4500, and D4505 motorcoaches manufactured from May 2012 through December 2012 and equipped with a Cummins ISX EPA 2010 engine. In the affected buses, the bellows pipe in the exhaust system may have been incorrectly assembled, which could result in a failure of the pipe during operation.
Consequence: During a regeneration process to clean exhaust emissions, if the bellows pipe has failed, the hot exhaust gases may not be contained, resulting in a fire.
Remedy: MCI will notify owners and dealers will inspect and replace the bellows pipes, as necessary, free of charge. The recall began on April 29, 2013. Customers may contact MCI at 1-847-285-2000.
Do not drive: No. Park outside: No.
Manufacturer communications
21 manufacturer communications.
Communications by system| System | Count |
|---|
| SUSPENSION | 4 |
|---|
| ENGINE | 3 |
|---|
| ENGINE AND ENGINE COOLING | 3 |
|---|
| EQUIPMENT ADAPTIVE/MOBILITY | 3 |
|---|
| POWER TRAIN | 2 |
|---|
| ELECTRICAL SYSTEM | 1 |
|---|
| EQUIPMENT | 1 |
|---|
| FUEL SYSTEM, GASOLINE | 1 |
|---|
11029031
Date: 2026-02-09. Type: Service Bulletin/Repair Instructions. Systems: STEERING, SUSPENSION.
This TSIB is to inform customers the recommended steering axle cleaning/greasing instructions to prevent damage on axle components due to displacement of grease from the bearings, lubrication reduction and accelerate wear for coaches with independent front suspension.
11011092
Date: 2024-11-05. Type: Service Bulletin/Repair Instructions. Systems: ENGINE, UNKNOWN OR OTHER.
Information to owners showing the proper procedure for checking the oil level in a BITZER HVAC compressor.
10213033
Date: 2022-05-03. Type: Service Bulletin/Repair Instructions. Systems: SEATS.
Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.
10206198
Date: 2021-12-14. Type: Service Bulletin/Repair Instructions. Systems: SERVICE BRAKES, HYDRAULIC.
This Technical Service Information Bulletin (TSIB) describes an update from Meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with Meritor EX225 disc brakes, on either Conventional, PreSet or Unitized Wheel-End
10180805
Date: 2020-09-17. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT.
This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.
10167381
Date: 2019-10-22. Type: Service Bulletin/Repair Instructions. Systems: ENGINE AND ENGINE COOLING.
This Procedure outlines the steps to install a relief valve on the air compressor for coaches equipped with DD13 engines.
10167366
Date: 2019-10-07. Type: Service Bulletin/Repair Instructions. Systems: ELECTRICAL SYSTEM.
This Service Bulletin informs owners of the procedure to clean the batteries and reapply corrosion inhibitor every 6000 miles or 3 months, whichever first occurs.
10119751
Date: 2015-12-31. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
This Service Bulletin informs customers that MCI was notified by ZF Friedrichshafen AG that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 2013-2014 MCI D model coaches and model year 2013-2016 MCI J450
10119746
Date: 2015-08-27. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
This Service Bulletin supersedes Service Bulletin 424 in its entirety and informs customers that MCI was notified by Cummins Inc. that it has issued a campaign to addresses the ISX lubricating oil filter bypass valve in addition to the previous fuel pump repair with a new bypass valve that has more
10119745
Date: 2015-08-25. Type: Service Bulletin/Repair Instructions. Systems: EQUIPMENT ADAPTIVE/MOBILITY.
This Service Bulletin informs customers that MCI was notified by ZF Friedrichshafen AG that the lower die-cast aluminum seal carrier of the front and trailing (tag) axle king pin mount has exhibited signs of premature wear on model year 2013-2014 MCI D model coaches and model year 2013-2016 MCI J450