Defect: ON CERTAIN MOTOR COACHES WHERE THE STEERING ARM IDLER BRACKET MOUNTING IS ATTACHED TO THE UNDERSIDE OF THE FRAME, THE FRAME STRUCTURE CAN CRACK AND THE IDLER PLATE CAN SEPARATE.
Consequence: THIS COULD LEAD TO LOSS OF STEERING CONTROL AND A CRASH WITHOUT WARNING.
Remedy: MCI WILL ADD REINFORCEMENT GUSSETS IN ORDER TO REDUCE THE STRESS WHERE CRACKING CAN OCCUR, AND WILL REPAIR THE EXISTING COMPONENTS IN THE AFFECTED UNITS AS NECESSARY, FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 7, 2007. OWNERS MAY CONTACT MCI AT 1-800-241-2947.
Defect: ON CERTAIN COACHES EQUIPPED WITH ROOF-MOUNTED THERMO KING HVAC UNITS, SOME HEATER HOSES SUPPLYING THE HVAC UNIT HAVE EXPERIENCED LEAKS THAT HAVE RELEASED ANTIFREEZE INTO THE INTERIOR CABLE OF THE COACH.
Consequence: IN SOME INSTANCES THE ANTIFREEZE HAS COME IN CONTACT WITH PASSENGERS OR DRIVERS.
Remedy: DEALERS WILL INSTALL NEW HOSES, COPPER TUBING, FITTINGS, AND NON-ADJUSTABLE BY-PASS VALVES. OWNER NOTIFICATION BEGAN ON JUNE 21, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MCI AT 1-800-241-2947.
Do not drive: No. Park outside: No.
Investigations
0 investigations; 0 open.
Manufacturer communications
2 manufacturer communications.
Communications by system
System
Count
POWER TRAIN
1
UNKNOWN OR OTHER
1
10038824
Date: 2011-04-25. Type: Service Bulletin/Repair Instructions. Systems: UNKNOWN OR OTHER.
MOTOR COACH INDUDSTRIES: INFORMATION ON REPLACING THE COOLANT PUMP THAT MAY HAVE A PROBLEM. *RM
10038195
Date: 2011-02-24. Type: Service Bulletin/Repair Instructions. Systems: POWER TRAIN.
MOTOR COACH INDUSTRIES SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A HARSH DOWNSHIFT, RPM FLARE, OR THE TRANSMISSION MAY LOCK. *RM
Notes on this record
Complaints from the API and bulk file are merged and deduplicated by ODI number; the API alone misses records.
System and subsystem counts are numbers of distinct complaints, recalls or communications that name them. One record can name several systems, so shares across systems can add to more than 100 percent; a single share never exceeds 100 percent.
Recalls are counted once per campaign, investigations once per action and manufacturer communications once per NHTSA id, even when NHTSA lists several model names for the same record.
A sales denominator is a calendar-year proxy, not the population of vehicles still in use. Rates are copied from verified pipeline output.
NHTSA's complaints API and bulk file list no complaint for this make, model and model year in this data build.